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Brother DCP-L5650DN Service Manual

Brother DCP-L5650DN
408 pages
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ii
Confidential
4.2.4 No paper is fed from MP tray ............................................................................... 2-85
4.2.5 Multiple sheets of paper are fed ........................................................................... 2-86
4.2.6 Paper becomes wrinkled ...................................................................................... 2-86
4.2.7 Paper is fed at an angle ....................................................................................... 2-87
4.2.8 Paper is curled ..................................................................................................... 2-88
4.2.9 Duplex printing is not possible .............................................................................. 2-88
4.2.10 Paper jam ............................................................................................................. 2-89
4.3 Troubleshooting for Image Defects ................................................................................... 2-95
4.3.1 Image defect examples ....................................................................................... 2-95
4.3.2 Troubleshooting according to image defect ......................................................... 2-96
4.4 Troubleshooting for Software Problems ......................................................................... 2-108
4.4.1 Cannot receive data ........................................................................................... 2-108
4.5 Troubleshooting for Network Problems .......................................................................... 2-109
4.5.1 Cannot print via network connection .................................................................. 2-109
4.5.2 Cannot connect to access point ......................................................................... 2-109
4.6 Troubleshooting for Control Panel Problems .................................................................. 2-109
4.6.1 Nothing is displayed on the LCD ........................................................................ 2-109
4.6.2 Nothing is displayed on the LED ........................................................................ 2-110
4.6.3 Control panel is inoperable ................................................................................. 2-110
4.7 Troubleshooting for Toner and Drum Problems ............................................................. 2-111
4.7.1 New toner is not detected ................................................................................... 2-111
4.7.2 Toner cartridge cannot be recognized ................................................................ 2-111
4.7.3 Error message prompting toner cartridge replacement does not disappear ...... 2-111
4.7.4 Drum error .......................................................................................................... 2-112
4.7.5 Error message prompting drum replacement does not disappear ..................... 2-112
4.8 Troubleshooting for Fuser Unit Problems ....................................................................... 2-113
4.8.1 Fuser unit failure ................................................................................................. 2-113
4.9 Troubleshooting for Laser Unit Problems ....................................................................... 2-113
4.9.1 Laser unit failure ................................................................................................. 2-113
4.10 Troubleshooting for PCB Problems ................................................................................ 2-114
4.10.1 Main PCB failure ................................................................................................ 2-114
4.10.2 Memory full ......................................................................................................... 2-114
4.11 Troubleshooting for Document Feeding Problems ......................................................... 2-115
4.11.1 No document is fed ............................................................................................ 2-115
4.11.2 Multiple documents are fed ................................................................................ 2-115
4.11.3 Document jam .................................................................................................... 2-115
4.11.4 Document becomes wrinkled ............................................................................. 2-116
4.11.5 Document size is not detected correctly ............................................................. 2-117
4.12 Troubleshooting for Image Defects ................................................................................. 2-118
4.12.1 Defect examples ................................................................................................. 2-118
4.12.2 Troubleshooting according to image defect ....................................................... 2-118
4.13 Troubleshooting for Fax Problems .................................................................................. 2-122
4.13.1 Fax cannot be sent ............................................................................................. 2-122
4.13.2 Fax cannot be received ...................................................................................... 2-123

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Brother DCP-L5650DN Specifications

General IconGeneral
Duplex printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Time to first page (black, normal)7.2 s
Print speed (black, normal quality, A4/US Letter)42 ppm
Copier resize25 - 400 %
Maximum copy resolution- DPI
N-in-1 copy function (N=)2, 4
Copy speed (black, normal quality, A4)42 cpm
Scan toCloud, E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scanner typeFlatbed scanner
Scan speed (black)28 ppm
Scan speed (color)20 ppm
Image formats supportedBMP, JPG, PNG, TIF
Maximum scan resolution19200 x 19200 DPI
Duplex scan speed (black)56 ppm
Duplex scan speed (color)34 ppm
Document formats supportedDOCX, PDF, PPTX, TXT, XML, XPS
DisplayLCD
Control typeTouch
Product colorBlack
Display diagonal3.7 \
Market positioningBusiness
Card reader integratedNo
Sound power level (standby)35 dB
Sound pressure level (printing)55 dB
Digital sender-
Maximum duty cycle50000 pages per month
Recommended duty cycle0 - 3500 pages per month
Page description languagesBR-Script 3, Epson FX, IBM ProPrinter, PCL 6, PDF 1.7
Security algorithms802.1x RADIUS, EAP-FAST, EAP-MD5, EAP-TLS, HTTPS, IPPS, PEAP, SMTP-AUTH, SNMP, SSL/TLS
Online services supportedDropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP
Supported network protocols (IPv6)NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan)
Total input capacity250 sheets
Total output capacity150 sheets
Multi-Purpose tray input capacity50 sheets
Auto document feeder (ADF) input capacity70 sheets
Envelopes sizes6 3/4, 7 3/4, 9, 10
Paper tray media typesBond paper, Envelopes, Recycled paper
Non-ISO print media sizesExecutive
ISO A-series sizes (A0...A9)A4, A5, A6
Multi-purpose tray media typesEnvelopes, Letterhead
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight (imperial)16 - 53 lbs
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantity1
Power consumption (off)0.03 W
Power consumption (ready)36 W
Power consumption (sleep)8.4 W
Power consumption (average operating)630 W
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)20 - 80 %
Package depth525.78 mm
Package width599.44 mm
Package height629.92 mm
Package weight20638.453 g
Weight and Dimensions IconWeight and Dimensions
Depth426.72 mm
Width495.3 mm
Height485.14 mm

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