Error Message Cause Action
connected using Wi-Fi
Direct.
network when the Brother machine is the
Group Owner.
device has shut down, try to configure the
Wi-Fi Direct settings again. You can
confirm the connection status by printing
the Network Configuration Report.
See Related Information: Print the
Network Configuration Report.
Tray 1 not detected
The paper tray is not completely inserted. Slowly push the paper tray completely into
the machine.
Paper or a foreign object has prevented
the paper tray from being inserted
correctly.
Pull the paper tray out of the machine,
and remove the jammed paper or foreign
object. If you cannot find or remove the
jammed paper, see Related Information:
Printer Jam or Paper Jam.
Tray 1 Settings
MP Tray Settings
This message is displayed when the
setting to confirm the paper type and size
is enabled.
To not display this confirmation message,
change the setting to Off.
See Related Information: Change the
Check Paper Setting.
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
A broken device is connected to the USB
direct interface.
Unplug the device from the USB direct
interface. Turn the machine off and then
on again.
Unusable Device
Please Disconnect USB
Device.
A USB device or USB flash drive that is
not supported has been connected to the
USB direct interface.
Unplug the device from the USB direct
interface. Turn the machine off and then
on again.
Related Information
• Troubleshooting
• Transfer Your Faxes or Fax Journal Report
• Error Messages When Using the Brother Web Connect Feature
Related Topics:
• Print the Network Configuration Report
• Refill the Ink Tanks
• Change the Check Paper Setting
• Telephone Line Interference/VoIP
• Load Documents in the Automatic Document Feeder (ADF)
• Document Jams
• Turn off Distinctive Ring
• Caller ID
• Load Paper
• Load Paper in the Manual Feed Slot
• Printer Jam or Paper Jam
• Clean the Paper Pick-up Rollers
• Print a Fax Stored in the Machine's Memory
• Change the Paper Size and Paper Type
• Print Settings (Windows)
• Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front)
• Paper is Jammed in the Front of the Machine (Jam B Front)
• Paper is Jammed in the Back of the Machine (Jam C Rear)
• Paper is Jammed in the Multi-purpose Tray (Jam D MP tray)
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