Troubleshooting
95
Drum Stop It is time to replace the drum
unit.
Replace the drum unit.
(See Replacing the drum unit uu page 76.)
Duplex Disabled The back of the machine is not
closed completely.
Close the back cover of the machine.
Faxability On
(For New Zealand)
The machine is set to
Faxability mode. You can not
change the Recieve Mode from
Manual to another mode.
Set FaxAbility to Off.
(See FaxAbility uu page 37 .)
Fuser Error The temperature of the fuser
unit does not rise to a specified
temperature within the
specified time.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine
idle for 15 minutes with the power on.
The fuser unit is too hot.
Jam Duplex The paper is jammed in the
duplex tray or the fuser unit.
See Paper is jammed in the duplex tray
uu page 112.
Jam Inside The paper is jammed inside the
machine.
See Paper is jammed inside the machine
uu page 108.
The toner cartridge is placed in
the machine without the drum
unit.
Put the toner cartridge into the drum unit, and
then re-install the drum unit and toner cartridge
assembly in the machine.
Jam MP Tray The paper is jammed in the MP
tray of the machine.
See Paper is jammed in the MP tray
uu page 103.
Jam Rear The paper is jammed in the
back of the machine.
See Paper is jammed at the back of the
machine uu page 105.
Jam Tray 1
Jam Tray 2
The paper is jammed in the
paper tray of the machine.
See Paper is jammed in paper tray 1 or tray 2
uu page 104.
Limit Exceeded The number of pages you are
allowed to print has been
exceeded. The print job will be
cancelled.
Contact your administrator to check your
Secure Function Lock Settings.
Log Access Error The machine could not access
the print log file in the server.
Contact your administrator to check the Store
Print Log to Network settings.
For detailed information uu Network User's
Guide: Store Print Log to Network
Manual Feed Manual was selected as the
paper source when there was
no paper in the MP tray.
Place paper in the MP tray. If the machine is in
Pause mode, press Start
.
(
See Loading paper in the multi-purpose tray
(MP tray) uu page 12.)
No HUB Support A USB hub device is
connected to the USB direct
interface.
Disconnect the USB hub device from the USB
direct interface.
Error Message Cause Action