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Brother MFC-J1215W User Manual

Brother MFC-J1215W
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Home > Appendix > Brother Help and Customer Support
Brother Help and Customer Support
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from
within that country.
>> FAQs (Frequently Asked Questions)
>> For Customer Service
>> Ordering Accessories and Supplies
FAQs (Frequently Asked Questions)
For more information on your Brother machine, visit the Brother support website at support.brother.com. For
additional help and tips, go to your model's FAQs & Troubleshooting page; for the latest drivers and software,
go to your model's Downloads page.
For Customer Service
In USA:
www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
In Canada:
www.brother.ca/support
(Self-Service Videos, Email, Chat, Facebook and Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit
www.brother-usa.com/support.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit www.brother.ca/support.
Ordering Accessories and Supplies
For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you
cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or
PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother
accessories and supplies that are available for purchase.
NOTE
In Canada, only Visa and MasterCard are accepted.
In USA:
1-877-BROTHER (1-877-276-8437)
www.brother-usa.com/support
In Canada:
www.brother.ca
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Brother MFC-J1215W Specifications

General IconGeneral
Print TechnologyInkjet
Max Print ResolutionUp to 6000 x 1200 dpi
ConnectivityUSB, Wi-Fi
Automatic Document FeederNo
Duplex PrintingManual
FunctionsPrint, Copy, Scan
Mobile PrintingYes
Scanner TypeFlatbed
Scan ResolutionUp to 1200 x 2400 dpi
Input CapacityUp to 150 sheets
Weight14.3 lbs
DisplayLCD
Paper Input Capacity150 sheets
Maximum Paper Size8.5" x 14" (Legal)
Paper SizesLetter, Legal, A4
Print Speed (Black)Up to 12 ppm (ISO/IEC 24734)

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