Difficulties Suggestions
See Related Information: Print Settings (Windows) or Print Options (Mac).
Make sure your ink cartridges are fresh. The following may cause ink to clog:
• The expiration date written on the cartridge package has passed.
• The ink cartridge may not have been stored correctly before use.
Make sure you are using Brother Original ink. Brother does not recommend the
use of cartridges other than Brother Original cartridges or the refilling of used
cartridges with ink from other sources.
Make sure you are using one of the recommended types of paper.
See Related Information: Acceptable Paper and Other Print Media.
The recommended environment for your machine is between 20 °C to 33 °C.
White lines appear in text or
graphics.
Clean the print head.
See Related Information: Clean the Print Head from Your Brother Machine.
See Related Information: Clean the Print Head from Your Computer (Windows)
or Clean the Print Head from Your Computer (Mac).
Check and adjust the paper feed.
See Related Information: Correct the Paper Feed to Clear Vertical Lines.
Make sure you are using Brother Original ink.
Try using the recommended types of paper.
See Related Information: Acceptable Paper and Other Print Media.
To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine and/or
leaving the machine unplugged for extended periods of time. We recommend
using to power down the machine. Using allows minimal power to the
machine, resulting in periodic, but less frequent, cleaning of the print head.
Dark lines appear at regular
intervals.
Check and adjust the paper feed.
See Related Information: Correct the Paper Feed to Clear Vertical Lines.
The machine prints blank pages. Check the print quality.
See Related Information: Check the Print Quality.
Make sure you are using Brother Original ink.
To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine and/or
leaving the machine unplugged for extended periods of time. We recommend
using to power down the machine. Using allows minimal power to the
machine, resulting in periodic, but less frequent, cleaning of the print head.
Characters and lines are blurred. Check the printing alignment.
See Related Information: Check the Print Alignment from Your Brother Machine.
Change the print setting options.
See Related Information: Change the Print Setting Options When Having Printing
Problems.
Printed text or images are
skewed.
Make sure the paper is loaded correctly in the paper tray and the paper guides
are adjusted correctly.
See Related Information: Load Paper.
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General
Weight and Dimensions
