Brother MFC-J6545DW User Manual

Confidential
MODELS:
HL-J6000DW/J6100DW/T4000DW
MFC-J3530DW/J3930DW/J6530DW
MFC-J6535DW/J6545DW/J6730DW
MFC-J6930DW/J6935DW/J6945DW
MFC-J6947DW/T4500DW
Brother Inkjet MFC
SERVICE MANUAL
July 2016
SM-FAX172
8CH1* (4)
Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.

Brother MFC-J6545DW Specifications

General

Type	all in one, fax
Color	white/gray, white
Touch Screen	yes
Display Size	3.7 inches
Tray Capacity	350
Output Tray Capacity	100
Automatic Document Feeder Capacity	50 sheets
Printing Method	color
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
First Page Print Time	6 seconds
Print Resolution Mono	up to 4800 x 1200
Print Resolution Color	up to 4800 x 1200
Media Types	letter-size glossy inkjet paper; 4" x 6" glossy photo paper; letter-size multi-purpose paper
Two-Sided Printing	yes
Maximum Number of Pages Per Month	up to 30, 000
Reduction and Enlargement	yes
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Duplex Scan	no
Max Copies	999
Copier Resolution Mono	up to 4800 x 1200
Copier Resolution Color	up to 4800 x 1200
Fax Function	yes
Cartridges	lc3037bk, lc3037c, lc3037m, lc3037y, lc3039bk, lc3039c, lc3039m, lc3039y
Number Of Cartridges	4
Number of Ink Tanks	0
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, ethernet, google cloud print, mopria print service, usb 2.0, wi-fi, wi-fi direct
Mobile Devices Connection	yes

Weight and Dimensions

Depth	22.6 inches
Height	12.2 inches
Width	22.6 inches
Net Weight	44.3 pounds

Summary

Brother Inkjet MFC SERVICE MANUAL

SAFETY INFORMATION

WARNING

Indicates a potentially hazardous situation that could result in death or serious injury.

CAUTION

Indicates a potentially hazardous situation that could result in minor or moderate injuries.

IMPORTANT

Indicates a potentially hazardous situation that could result in damage to property or loss of machine functionality.

1.3 Paper Handling

8 SUPPLIES/OPTIONS

9 SERVICE INFORMATION

Provides service information such as monthly volume and MTBF.

CHAPTER 2 TROUBLESHOOTING

1.1 Precautions

Lists precautions for troubleshooting and/or disassembly/assembly.

1.2 Initial Check

Lists initial checks to perform before troubleshooting.

2.2 Document Feeding Path/Recording Paper Feeding Path

2.3 Parts Names and Functions

■ Document scanning and feeding

3 ERROR INDICATION

3.1 Error Code

Lists error codes, their contents, and refer page.

3.2 Error Messages

Error Message

Lists error messages, their states, error codes, and references.

3.3 Communications Error

Code 1 Code 2 Cause

Lists communication error codes and their causes.

4 TROUBLESHOOTING

4.1 Error Cause and Solutions

Provides causes and solutions for specific error codes.

4.3 Print-image Problems

4.3.1 Defective images

Shows examples of common print image defects.

4.3.2 Print-image problems

Completely blank

4.4 Software-related Problems

4.4.1 Cannot print data

Provides solutions for issues preventing printing.

4.5 Network Problems

4.5.1 Cannot make a print through network connection

Solutions for network printing issues.

4.6 Control Panel Problems

4.6.1 No display on LCD/Incorrect display on LCD

Solutions for LCD display issues on the control panel.

4.7 Document Feeding Problems

4.7.1 Document can not be fed

Solutions for when documents are not fed into the machine.

4.7.3 Document jam

■ Document jam in adjacent area of ADF cover or in paper ejector part

Solutions for paper jams in ADF cover or ejector areas.

4.7.5 Document size not correctly detected

Document size not correctly detected

Solutions for when the machine incorrectly detects document size.

4.8 Scanned-image Problems

4.8.1 Defective images

Shows examples of common scanned image defects.

4.8.2 Troubleshooting from image defect

■ Light

4.9 Fax Problems

4.9.1 No faxes can be sent

Solutions for issues preventing fax transmission.

4.10 Other Problems

4.10.1 The machine cannot be powered ON

Solutions for when the machine does not power on.

CHAPTER 3 DISASSEMBLY AND ASSEMBLY

1 PRECAUTIONS BEFORE PROCEEDING

Lists important precautions before starting disassembly or assembly.

4 SCREW TORQUE LIST

5 LUBRICATION

8 DISASSEMBLY FLOW

 Disassembly flowchart

Provides a flowchart of the disassembly steps and times.

9 DISASSEMBLY PROCEDURE

9.1 Preparation

Lists preparation steps before disassembly.

[ 3 ] Disconnecting Cables, Removing Accessories, and Setting the Protective Part

9.2 Head Joint Rubber/Head/carriage Unit/CR Timing Belt/< India model only > Edge Cover Dust Foam

9.5 MP Tray ASSY/MP Paper Detection Sensor PCB/< India model only > MP Dust Foam

9.7 Top Cover ASSY (Printer model)

9.10 ADF Unit/Document Scanner Unit

9.19 ADF Document Detection Sensor/ADF Document Width Sensor PCB

9.20 Document Scanning Position Sensor PCB

9.21 Second Side CIS Flat Cable/Second Side CIS Unit

9.22 First Side CIS Unit/First Side CIS Flat Cable

9.27 Control Panel ASSY

9.31 LCD PCB

9.35 Main PCB

9.37 Maintenance Unit

(1) Remove the two screws (TAPTITE CUP B M3x10), release the ferrite core and the wiring attached to the Lower side cover R and remove the Lower side cover R from the Lower cover.

9.39 Carriage PCB ASSY

9.41 Ink Refill ASSY

9.44 Ink Absorber Box

9.46 CR Encoder Strip

9.47 Carriage Motor

9.49 LT Frame ASSY (T2 Paper Pull-in Roller L/R)

9.51 Power Supply PCB ASSY

9.52 Switchback Roller

9.54 PF Encoder Sensor PCB

9.55 Paper Feed Motor

9.56 Paper Feed Roller

9.57 Platen/Paper Ejection Roller

9.58 Registration Sensor PCB

9.60 Paper Feed Arm Frame ASSY (T1 Paper Pull-in Roller L/R)

CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT

1 IF YOU REPLACE THE MAIN PCB

Procedures required after replacing the main PCB.

1.1 Customize destinations (Maintenance mode 74)

1.2 < Except for Printer model > Set the CIS type (Maintenance mode 59)

1.4 Initialize the EEPROM parameters (Maintenance mode 01)

1.5 Restore the head calibration data (Maintenance mode 68)

Procedure to restore head calibration data.

1.6 Set the serial number (Maintenance mode 80)

1.7 Updating of head property information (Maintenance mode 68)

Procedure to update head property information.

1.9 Adjust the touch panel (Maintenance mode 78)

1.11 Adjustment of software correction for inclination/corrugation/ruled lines (Maintenance mode 65 / User menu)

Procedure to correct inclination, corrugation, and ruled lines.

1.14 Reset purge and flushing counts

1.15 < Paper remaining sensor model only > Disable inter-machine variation calibration for paper remaining sensor (Maintenance mode 88 <Selector 1 on AMS04>)

Procedure to disable calibration for paper remaining sensor.

2 IF YOU REPLACE THE HEAD/CARRIAGE UNIT

2.1 Update the head property information (Maintenance mode 68)

Procedure to update head property information.

2.2 Perform ink supply purge (Maintenance mode 76)

2.3 Check head nozzles (Maintenance mode 09)

Procedure to check head nozzles and print a test pattern.

2.4 Adjust head inclination

2.5 Adjustment of software correction for inclination/corrugation/ruled lines (Maintenance mode 65 / User menu)

Procedure to adjust software correction for print alignment issues.

3 IF YOU REPLACE THE DOCUMENT SCANNER UNIT, ADF UNIT OR CIS UNIT

3.1 Set the CIS type (Maintenance mode 59) (Not required after replacement of the ADF unit on simplex scanning models)

Procedure to set CIS type, noting specific model restrictions.

4 IF YOU REPLACE THE CONTROL PANEL ASSY

4.1 Adjust the touch panel (Maintenance mode 78)

Procedure to adjust the touch panel.

5 IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX

5.1 Reset purge or flushing counts

Procedure to reset purge and flushing counts.

6 IF YOU REPLACE THE PAPER FEEDING RELATED PARTS AND MAINTENANCE UNIT

6.2 Adjustment of software correction for inclination/corrugation/ruled lines (Maintenance mode 65 / User menu)

Procedure for software correction of print alignment.

CHAPTER 5 SERVICE FUNCTIONS

1 MAINTENANCE MODE

Explains the maintenance mode and its purpose.

1.2 List of Maintenance-mode Functions

01 EEPROM Parameter Initialization

Initializes EEPROM parameters to their default values.

1.3.2 Creating of Head Calibration Data and Writing it into Flash ROM (Maintenance mode 02)

1.3.3 ADF Performance Test (Maintenance mode 08)

1.3.4 Printout of Test Pattern (Maintenance mode 09)

Prints test patterns to check print quality and serial number.

1.3.5 Worker Switch Setting and Printout (Maintenance modes 10 and 11)

[ 1 ] Worker switch setting (Maintenance mode 10)

1.3.6 Operational Check of LCD (Maintenance mode 12)

1.3.8 Updating of Firmware Using a USB flash memory (Maintenance mode 28)

1.3.9 Sensor Operational Check (Maintenance mode 32)

LCD Sensors Sensing status (display/no display)

1.3.11 PCL/PS function setting (Maintenance mode 45)

■ Function setting

1.3.12 Backup of Machine Information (Maintenance mode 46)

Backup Procedure

Step-by-step guide to back up machine and user settings.

1.3.13 Transfer of Received FAX Data and/or Equipment's Log (Maintenance mode 53)

1.3.14 Fine Adjustment of Scanning Position (Maintenance mode 54)

< Operating Procedure > Check the movement of the CIS unit

Procedure to check CIS unit movement and adjust scanning positions.

1.3.15 Acquisition of White/Black Level Data (Maintenance mode 55)

1.3.17 Cartridge IC Communication Check (Maintenance mode 57)

1.3.18 Updating of Paper Feeding Correction Values (Maintenance mode 58)

For adjustment of all paper feeding correction values

Procedure to adjust all paper feeding correction values.

1.3.22 Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance mode 65)

1.3.23 Adjustment of Margins in Borderless Printing (Maintenance mode 66)

1.3.24 Updating of Head Property Information and Backup/Restoration of Head Calibration Data (Maintenance mode 68)

Updating the head property information

Procedure to update head property information.

1.3.25 Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69)

1.3.27 Move of the Head/Carriage Unit to the Center (Maintenance mode 75)

1.3.28 Purge Operation (Maintenance mode 76)

< Operating Procedure >

Procedure to perform various types of purge operations.

1.3.29 Print of the Maintenance Information (Maintenance mode 77)

Printing

1.3.31 Display of the Equipment's Log (Maintenance mode 80)

1.3.32 Equipment Error Code Indication (Maintenance mode 82)

1.3.34 Assurance Mode Switch Setting (Maintenance mode 88)

1.3.35 Printout of Block Pattern (Ink tank model / Simple Ink cartridge model only) (Maintenance mode 89)

2.3 Retrieving the Equipment Log Information

APPENDIX 2. DELETION OF USER SETTING INFORMATION

■ Operating Procedure

APPENDIX 3. INSTALLING THE MAINTENANCE PRINTER DRIVER