Brother MFC-J3940DW User Manual

Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You Are
Having Difficulty with Your Machine's Network > Check Network Devices Using the Ping Command
Check Network Devices Using the Ping Command
Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network
is operating correctly.
>> Configure the IP Address on your computer (Windows)
>> Configure the IP Address on your computer (Mac)
>> Configure the IP Address on your Brother machine
Configure the IP Address on your computer (Windows)
1. Do one of the following:
• Windows 10
Click
> Windows System > Command Prompt.
• Windows 8.1
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Search >
Command Prompt.
• Windows7
Click (Start) > All Programs > Accessories > Command Prompt.
2. Type "ipconfig" and then press the Enter key on your keyboard.
3. Confirm the values for the IPv4 address and subnet mask.
4. Type "exit" and then press the Enter key on your keyboard.
Configure the IP Address on your computer (Mac)
1. Select System Preferences from the Apple Menu.
2. Click Network > Advanced > TCP/IP.
3. Confirm the values for the IPv4 address and subnet mask.
Configure the IP Address on your Brother machine
Print the Network Configuration Report, and confirm the values for the IP address and subnet mask.
Check the IP addresses for both your computer and your Brother machine. Confirm that the network address
portions are the same. For example, if the subnet mask is "255.255.255.0", it is normal for only the host address
portions to be different.
Network Address
Host Address
IP Address 192.168.100. 250 Set the final number, which corresponds to "0" in the
subnet mask, to 1–254.
Subnet Mask 255.255.255. 0 Usually, there are no problems when the subnet mask is
"255.255.255.0". Use the same value for all of your
computers.
Related Information
• If You Are Having Difficulty with Your Machine's Network
460

Brother MFC-J3940DW Specifications

General

Card reader integrated	No
Sound power level (printing)	65.4 dB
Sound pressure level (printing)	50 dB
Scan to	E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan drivers	SANE, TWAIN, WIA
Scanner type	ADF scanner
Duplex scanning	Yes
Grayscale levels	256
Input color depth	48 bit
Output color depth	24 bit
Input grayscale depth	16 bit
Output grayscale depth	8 bit
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
N-up printing	2, 4, 9, 16
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Duplex printing mode	Auto/Manual
Print speed (ISO/IEC 24734) mono	28 ipm
Print speed (ISO/IEC 24734) color	21 ipm
Time to first page (black, normal)	4.4 s
Time to first page (color, normal)	4.6 s
Print speed (black, normal quality, A4/US Letter)	- ppm
Display	LCD
Control type	Buttons, Touch
Product color	Gray
Display diagonal	3.5 \
Market positioning	Home & office
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	802.1x RADIUS, APOP, SMTP-AUTH, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Printing colors	Black, Cyan, Magenta, Yellow
Duplex functions	Copy, Fax, Print, Scan
Maximum duty cycle	- pages per month
Number of print cartridges	4
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	5 s
Time to first copy (color, normal)	6 s
Package depth	561 mm
Package width	681 mm
Package height	493 mm
Package weight	26600 g
Quantity per pack	1 pc(s)
Paper input type	Paper tray
Total input capacity	650 sheets
Paper tray 1 input capacity	250 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Cables included	Phone
Faxing	Color faxing
Fax memory	150 pages
Modem speed	33.6 Kbit/s
Fax forwarding to	E-mail, Fax, PC
Fax speed dialing (max numbers)	150
AC input voltage	220 - 240 V
Power consumption (off)	0.03 W
Power consumption (sleep)	0.9 W
Power consumption (copying)	29 W
Power consumption (standby)	6 W
Envelopes sizes	Com-10, DL, Monarch
Photo paper sizes	9x13, 10x15, 13x18 cm
Custom media width	105 - 297 mm
Custom media length	148 - 431.8 mm
Paper tray media types	Coated paper, Envelopes, Glossy paper, Photo paper, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	64 - 220 g/m²
Auto Document Feeder (ADF) media weight	64 - 120 g/m²
Mac operating systems supported	Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur
Other operating systems supported	ChromeOS
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1

Weight and Dimensions

Depth	477 mm
Width	576 mm
Height	375 mm