Brother MFC-J415W Basic User's Guide

Troubleshooting
67
B
Receiving Faxes
Difficulty Suggestions
Cannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you hear
static or interference on your fax line, please contact your local telephone
company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
or VoIP services, please contact your service provider for connection instructions.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine. (See Choose the correct Receive Mode on page 25.)
If you have a dedicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should select Fax Only mode.
If your Brother machine shares a line with an external answering machine, you
should select the External TAD mode. In External TAD mode, your Brother
machine will automatically receive incoming faxes and voice callers will be able to
leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subscriber service,
please see Voice Mail on page 30.
If your Brother machine is on a line with the Distinctive Ring subscriber service,
please see Distinctive Ring on page 31.
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Tel mode. In
Fax/Tel mode, your Brother machine will automatically receive faxes and
produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manual mode. In Manual mode, you must answer
every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
 If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to
1 ring. (See Ring Delay on page 28.)
 If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
 If the answer mode is set to Manual, DO NOT adjust the ring delay setting.
Have someone send you a test fax:
 If you received the test fax successfully, your machine is operating properly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
 If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.

Brother MFC-J415W Specifications

General

Print technology	Inkjet
Maximum resolution	1200 x 6000 DPI
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	28 ppm
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	2500 pages per month
Number of print cartridges	4
Scan speed	4.83 sec/page
Dimensions (WxDxH)	390 x 375 x 180 mm
Wireless technology	802.11b/g
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Mac OS X 10.4.11, 10.5.x, 10.6x Windows 7, Vista, XP, 2000
Scanner type	Flatbed scanner
Grayscale levels	256
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
PC free copying	Yes
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	23 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax speed dialing (max numbers)	40
Total input capacity	100 sheets
Total output capacity	50 sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	15 sheets
Compatible memory cards	Memory Stick (MS), MS PRO, SD, SDHC
Sound pressure level (printing)	50 dB
Display	LCD
Display diagonal	1.9 \
Market positioning	Home & office
Maximum print size	216 x 356 mm
Media weight (tray 1)	64 – 220g/m2
Paper tray media types	Envelopes, Glossy paper, Photo paper, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), index card, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Supported network protocols (IPv4)	IPv4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Power consumption (standby)	4.5 W
Power consumption (PowerSave)	0.65 W
Power consumption (average operating)	19.5 W
Package weight	10900 g
Sustainability certificates	ENERGY STAR
Certification	Blue Angel