10
3
3
Overview 3
This section explains how to resolve typical network problems you may encounter when using the Brother
machine. If, after reading this chapter, you are unable to resolve your problem, visit the Brother Solutions
Center at http://solutions.brother.com/
.
For details, go to the Brother Solutions Center at (http://solutions.brother.com/
) and click Manuals on your
model page to download other manuals.
Identifying the problem 3
Go to the page for your solution from the lists below 3
Troubleshooting 3
Make sure you have checked the following:
The power cord is connected correctly and the Brother machine is turned on.
All protective packaging has been removed from the machine.
The ink cartridges are installed correctly.
The front and back covers are fully closed.
Paper is inserted correctly in the paper tray.
Problem See page
I see error messages when configuring the Wi-Fi Direct from the control panel menu 10
I cannot complete the Wi-Fi Direct network setup configuration 12
I want to make sure that my network devices are working correctly 12
Error messages when configuring Wi-Fi Direct from the control panel menu
Error Message Cause Action
(For MFC-J2510/J4510DW)
Connection Fail
The Brother machine and your mobile
device cannot communicate during the
configuration.
Move the mobile device closer to your
Brother machine.
Move your Brother machine and the
mobile device to an obstruction-free
area.
If you are using the PIN Method of WPS,
make sure you have entered the correct
PIN.
(For MFC-J2510/J4510DW)
Connection Error
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
Make sure there are no other devices trying
to connect to the Wi-Fi Direct network and
then try to configure the Wi-Fi Direct
settings again.
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