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9
Telephone services 
overview
9
You can use a range of services and 
connections with your Brother machine. For 
more information or advice on setup, 
see Online User’s Guide.
Voicemail 9
If you have a voicemail service on the 
telephone line that your Brother machine is 
connected to, they may conflict with one 
another when receiving incoming faxes. If 
using this service, we suggest setting the 
Brother machine’s Receive Mode to 
Manual. (See Choose the Receive Mode 
on page 30.)
Voice over Internet Protocol 
(VoIP)  9
VoIP is a type of phone system that uses an 
Internet connection instead of a traditional 
telephone line. Your machine may not work 
with some VoIP systems. If you have 
questions about how to connect your 
machine to the VoIP system, contact your 
VoIP provider.
Connecting an external 
telephone answering device 
(TAD) 9
You may choose to connect an external 
answering device to your Brother machine. 
To receive faxes successfully, you must 
connect it correctly. Connect your external 
TAD to the T-piece connector on the Brother 
line cable supplied with your machine. When 
recording an outgoing message on your 
external TAD, we recommend recording 
5 seconds of silence at the beginning of your 
message, and limiting your speaking to 
20 seconds. Set your machine’s Receive 
Mode to External TAD.
External and extension 
telephones 9
You can connect a separate phone into the 
T-piece connector on your Brother line cable 
supplied with your machine. If you answer a 
fax call on an extension or external 
telephone, you can make your machine 
receive the fax by pressing l 51. If the 
machine answers a voice call and fast double 
rings for you to take over, press #51 to take 
the call on an extension telephone.
Telephone services and external 
devices
9