Brother MFC-J4625DW User Manual

Troubleshooting
63
B
Copying Difficulties
Difficulty Suggestions
Vertical black lines or streaks
appear in copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip, scanner glass, and the white bar and white
plastic above them. (See Cleaning the scanner glass on page 33.)
Black marks or spots appear in
copies.
Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
(See Cleaning the scanner glass on page 33.)
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 17.)
Fit to Page does not work correctly. Make sure your source document is not skewed.
Reposition the document and try again.
Scanning Difficulties
Difficulty Suggestions
Poor scanning results when using
the ADF.
 Vertical black lines appear in
the scanned data.
Clean the white bar and the glass strip underneath it. (See Cleaning the scanner
glass on page 33.)
Try using the scanner glass. (See Using the scanner glass on page 17.)
PhotoCapture Center Difficulties
Difficulty Suggestions
Removable Disk does not work
correctly.
1 Take out the memory card or USB flash drive and put it back in again.
2 If you have tried “Eject” from within Windows
®
, take out the memory card or
USB flash drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
flash drive, it means the card is being accessed. Wait a while, and then try
again.
4 If all of the above do not work, turn off your PC and machine, and then turn
them on again.
Part of my photo is missing when
printed.
Make sure that Borderless printing and Cropping are turned off.
(See Online User’s Guide.)
Software Difficulties
Difficulty Suggestions
Cannot install software or print.
(Windows
®
)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.

Brother MFC-J4625DW Specifications

General

Print technology	Inkjet
Maximum resolution	1200 x 6000 DPI
Economical printing	Yes
Duplex printing mode	Auto
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 2400 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	E-mail, E-mail Server, File, FTP, Image, OCR, SMB, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	A3 (297 x 420) mm
Output color depth	24 bit
Image formats supported	BMP, EXIF, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Optical scanning resolution	2400 x 2400 DPI
Faxing	Color faxing
Modem speed	14.4 Kbit/s
Fax coding methods	MMR
Fax resolution (black)	203 x 203 DPI
Fax speed dialing (max numbers)	100
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Email protocols	POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	128-bit WEP, 64-bit WEP, SSID, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPA2-TKIP, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa, Sky Drive
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS / NetBIOS, DNS Resolver, mDNS, LLMNR, LPR / LPD, Custom Raw Port / Port 9100, FTP Client/Server, SNMPv1 / v2c, TFTP server, SMTP Client, APOP, POP SMTP, SMTP-AUTH, ICMP, CIFS Client
Paper input type	Paper tray
Total input capacity	- sheets
Total output capacity	50 sheets
Maximum input capacity	150 sheets
Auto document feeder (ADF) input capacity	20 sheets
Envelopes sizes	10, DL, Monarch
Photo paper sizes	10x15, 13x18 cm
Custom media width	148 - 215.9 mm
Custom media length	148 - 355.6 mm
Duplex media weight	64 - 120 g/m²
Paper tray media types	Coated paper, Envelopes, Glossy paper, Photo paper, Plain paper
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	2L, Executive (184 x 267mm), Index card, L, Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Borderless printing media sizes	2L, A3, A4, A6, Index card, L, Ledger, Letter
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Display	LCD
Control type	Touch
Product color	Black, Silver
Display diagonal	3.7 \
Market positioning	Home & office
Standard interfaces	Ethernet, USB 1.1, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Fax compatibility	ITU-T G3
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC, MiniSD, MiniSDHC, MMC, MMC Mobile, MMC+, MS Duo, MS Micro (M2), MS PRO, MS PRO Duo, SD, SDHC, SDXC
Sound pressure level (printing)	50 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.04 W
Power consumption (standby)	5.5 W
Power consumption (PowerSave)	1.9 W
Power consumption (average operating)	32 W
Minimum storage drive space	50 MB
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	BRAdmin Light
Sustainability certificates	Blue Angel, ENERGY STAR
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	290 mm
Width	480 mm
Height	188 mm