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Brother MFC-J890DW User Manual

Brother MFC-J890DW
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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > My Brother
Machine Cannot Print, Scan, or PC-FAX Receive over the Network
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the
Network
Cause Action Interface
Your security software
blocks your machine's
access to the network.
(The Network scanning
feature does not work. )
Windows
®
Configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, type
the information below:
- In Name:
Type any description, for example Brother NetScan.
- In Port number:
Type 54925.
- In Protocol:
UDP is selected.
See the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
Mac
(Brother iPrint&Scan)
In the Finder menu bar, click Go > Applications, and then double-
click the Brother iPrint&Scan icon. The Brother iPrint&Scan
window appears. Click the Select your Machine button, and then
follow the on-screen instructions to reselect your network machine.
(TWAIN driver)
In the Finder menu bar, click Go > Applications > Brother, and
then double-click the Device Selector icon. The Device Selector
window appears. Reselect your network machine, make sure
Status is idle, and then click OK.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
(The network PC-Fax
Receive feature does not
work.)
(Windows
®
)
Set the third-party Security/Firewall Software to allow PC-FAX Rx. To
add port 54926 for Network PC-FAX Rx, type the information below:
In Name:
Type any description, for example Brother PC-FAX Rx.
In Port number:
Type 54926.
In Protocol:
UDP is selected.
See the instruction manual that came with your third-party Security/
Firewall Software or contact the software manufacturer.
Wired/Wireless
Your security software
blocks your machine's
access to the network.
Some security software might block access without showing a security
alert dialog box even after successful installation.
To allow access, see the instructions for your security software or ask
the software manufacturer.
Wired/Wireless
Your Brother machine was
not assigned an available
IP address.
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your
computer and the Brother machine are correct and located on the
same network.
For more information about how to verify the IP address and the
Subnet Mask, ask your network administrator.
Windows
®
Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.
Mac
Wired/Wireless
495

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Brother MFC-J890DW Specifications

General IconGeneral
Duplex printingYes
Print technologyInkjet
Maximum resolution6000 x 1200 DPI
Duplex printing modeAuto
Print speed (black, normal quality, A4/US Letter)27 ppm
Print speed (color, normal quality, A4/US Letter)23 ppm
Copier resize25 - 400 %
Maximum copy resolution1200 x 1200 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4
Scan toCloud, E-mail, File, Image, OCR, USB
Scan driversICA, SANE, WIA
Scanner typeADF scanner
Grayscale levels256
Input color depth30 bit
Output color depth24 bit
Image formats supportedBMP, JPG, TIF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedPDF
Optical scanning resolution1200 x 2400 DPI
FaxingColor faxing
Fax memory200 pages
Fax speed dialing (max numbers)100
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle- pages per month
Number of print cartridges4
Compatible memory cardsSD, SDHC, SDXC
Sound pressure level (printing)50 dB
Power consumption (off)0.2 W
Power consumption (sleep)1.2 W
Power consumption (average operating)17 W
Sustainability certificatesBlue Angel, ENERGY STAR
Control typeTouch
Product colorBlack
Display diagonal2.68 \
Market positioningHome & office
Package depth294 mm
Package width477 mm
Package height457 mm
Package weight9900 g
Standard interfacesEthernet, USB 2.0, Wireless LAN
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms64-bit WEP, 128-bit WEP, SSID, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPA2-TKIP
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS , LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, SNMPv1/v2c, TFTP server, ICMP, Web Services (Print/Scan), SNTP Client
Supported network protocols (IPv6)NDP, RA, mDNS, LLMNR Responder, DNS Resolver, LPR/ LPD, Custom Raw Port/Port9100, SNMPv1/v2c, TFTP server, Web Services (Print/Scan), SNTP Client, ICMPv6
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supportedWindows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Paper input typePaper tray
Total input capacity150 sheets
Total output capacity50 sheets
Total number of input trays1
Auto document feeder (ADF) input capacity20 sheets
Envelopes sizesC5, Com-10, DL, Monarch
Photo paper sizes10x15, 12.5x17.5 cm
Custom media width148 - 215.9 mm
Maximum print size215 x 355 mm
Custom media length148 - 355.6 mm
Duplex media weight64 - 105 g/m²
Paper tray media typesPhoto paper, Plain paper, Recycled paper
Paper tray media weight64 - 220 g/m²
Non-ISO print media sizesLetter
ISO A-series sizes (A0...A9)A4, A5, A6
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight64 - 300 g/m²
Auto Document Feeder (ADF) media weight64 - 90 g/m²
Harmonized System (HS) code84433100
Weight and Dimensions IconWeight and Dimensions
Depth341 mm
Width400 mm
Height172 mm

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