Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality
Check the Print Quality
If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be
clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern.
>> DCP-J572DW/MFC-J491DW/MFC-J497DW
>> DCP-J772DW/DCP-J774DW/MFC-J890DW/MFC-J895DW
DCP-J572DW/MFC-J491DW/MFC-J497DW
1. Press Settings.
2. Press a or b to select the following:
a. Select [General Setup]. Press OK.
b. Select [Maintenance]. Press OK.
c. Select [Impr. PrintQuality]. Press OK.
d. Select [Impr. PrintQuality] again. Press OK.
3. Press c.
The machine prints the Print Quality Check Sheet.
4. Check the quality of the four colour blocks on the sheet.
5. The LCD asks about the print quality. Do one of the following:
• If all lines are clear and visible, press d to select [No].
The Print Quality check finishes.
• If lines are missing (see Poor, below), press c to select [Yes].
OK
Poor
6. The LCD asks you to check the print quality of each colour. Press d or c to select the pattern (1–4) that most
closely matches the printing result, and then press OK.
7. Do one of the following:
• If print head cleaning is needed, press c to start the cleaning procedure.
• If print head cleaning is not needed, the Ink or Maintenance screen reappears on the LCD.
8. After the cleaning procedure is finished, the LCD asks if you want to check the print quality again.
Press c [Yes] to start the print quality check.
9. Press c again.
The machine prints the Print Quality Check Sheet again. Check the quality of the four colour blocks on the
sheet again.
If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand
replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not
improved, contact Brother customer service or your local Brother dealer.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print
head's warranty.
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