Why does my Brother P-touch E500 stop while printing a label?
If your Brother Label Maker stops printing labels mid-way, it could be due to a nearly empty tape cassette (indicated by striped tape). Replace the cassette. Alternatively, the batteries may be low, so replace them or connect the AC adapter directly to the label maker.
What to do if my Brother P-touch E500 is not printing labels correctly?
If your Brother Label Maker isn't printing correctly, remove the tape cassette and firmly reinstall it until it clicks. Also, the print head may be dirty. Clean it using a cotton swab or an optional print head cleaning cassette (TZe-CL4).
Why is my Brother Label Maker not cutting the label automatically?
Check the Cut Option setting on your Brother Label Maker. Alternatively, press the Feed & Cut key to feed and cut the tape.
What to do if my Brother Label Maker is not printing after pressing the Print key?
If your Brother Label Maker isn't printing after you press the Print key, ensure that you've entered text and that the tape cassette is correctly installed with sufficient tape. If the tape is bent, cut off the bent section and thread the tape through the tape exit slot. If the tape is jammed, remove the cassette, pull out the jammed tape, and cut it. Make sure the end of the tape passes through the tape guide before reinstalling the cassette.
How to unlock a Brother Label Maker that is frozen?
If the screen of your Brother Label Maker is locked or unresponsive, reset the internal memory to the initial settings. If resetting doesn't solve the problem, disconnect the AC adapter and remove the batteries for more than 10 minutes.
What to do if ink ribbon is separated from the ink roller of my Brother Label Maker?
If the ink ribbon separates from the ink roller in your Brother Label Maker, replace the tape cassette if the ribbon is broken. If not, leave the tape uncut, remove the cassette, and wind the loose ink ribbon onto the spool as shown in the figure.
Why is the display blank on my Brother Label Maker?
If your Brother Label Maker's display is blank after turning it on, check that the batteries are correctly installed and that the AC adapter (designed exclusively for your label maker) is correctly connected. If you're using a rechargeable Li-ion battery, ensure it is fully charged.
General| Print Technology | Thermal Transfer |
|---|---|
| Print Method | Direct Thermal |
| Print Resolution | 180 dpi |
| Print Speed | 20 mm/sec |
| Maximum Tape Width | 24 mm |
| Max. Label Length | 1 m |
| Number of Fonts | 9 |
| Display | LCD |
| Keyboard | QWERTY |
| Cutter | Manual |
| Type | Label Maker |
| Power Source | AC Adapter |
| Maximum Print Width | 18.0 mm |
| Label Width | 6 mm to 24 mm |
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