Brother QL-1100 User Manual

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Overview 16
This chapter explains how to resolve typical problems you may encounter when using the label printer. If you
have any problems with the printer, first make sure you have performed the following tasks correctly:
 Connect the printer to an electrical socket. For more information, see Connect the Power Cord on page 4.
 Remove all protective packaging from the printer.
 Install and select the correct printer driver. For more information, see Install Printer Drivers and Software
on a Computer on page 9.
 Connect the printer to a computer or mobile device. For more information, see Connect the Label Printe
r
to a Computer o
n page 9.
 Close the DK Roll Compartment Cover completely.
 Insert a DK Roll correctly. For more information, see Load the DK Roll on page 5.
If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter,
you are unable to resolve your problem, visit the Brother Solutions Center at support.brother.com
.
Troubleshooting 16

Brother QL-1100 Specifications

General

Color	No
Print technology	Direct thermal
Rotated printing	Yes
Maximum resolution	300 x 300 DPI
Minimum print length	25.4 mm
Maximum printing width	101.6 mm
Package depth	294 mm
Package width	240 mm
Package height	243 mm
Package weight	2900 g
Ethernet LAN	-
USB 2.0 ports quantity	2
Connectivity technology	Wired
Product color	Black, White
Maximum label width	103.6 mm
Maximum label length	3 m
Tape type	DK
Flash memory	7 MB
Internal memory	7.8 MB
Number of fonts	1
Built-in barcodes	Code 128 (A/B/C), Code 39, Code 93, Data Matrix, EAN128, EAN13, GS1 DataBar, GS1 DataBar Expanded, GS1 DataBar Limited, ISBN-2, ISBN-5, PDF417, QR Code, UPC-A, UPC-E
AC input voltage	120 V
AC input frequency	60 Hz
Windows operating systems supported	Windows 10 Education, Windows 7, Windows 8, Windows Vista
Harmonized System (HS) code	84433210
Cables included	AC, USB
Label memory	99 label(s)
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	220 mm
Width	170 mm
Height	149 mm
Weight	1655 g