Brother QL-810W - User Manual

Other manuals for Brother QL-810W

Questions and Answers

L
Laura FryeAug 20, 2025
What to do if my Brother Label Maker does not print?
- D
  Daniel MoonAug 20, 2025
  If your Brother Label Printer isn't printing or a printing error occurs, make sure the cable is securely connected. Also, check if the DK Roll is installed correctly; if not, remove and reinstall it. Ensure there are enough labels in the DK Roll and that the DK Roll Compartment Cover is closed. If a print or transmission error occurred, turn the Label Printer off and then on again. If connected via USB, try connecting it directly to your computer or another USB port.
C
Christopher BerryAug 22, 2025
Why is my Brother Label Maker not printing or showing a printing error?
- N
  ntaylorAug 22, 2025
  There are several reasons why your Brother Label Maker might not be printing: * The cable might be loose, so ensure it's securely connected. * The DK Roll might not be installed correctly; try removing and reinstalling it. * The roll might be depleted; check if there's enough roll remaining. * The DK Roll Compartment Cover might be open; make sure it's closed. * A print or transmission error might have occurred; try turning the printer off and then on again. If the problem persists, contact your Brother dealer. * The printer might be connected via a USB hub; try connecting it directly to the computer or to another USB port.
G
Gregory WelchAug 25, 2025
What to do if labels are jammed in the cutter of my Brother QL-810W?
- L
  Lisa LongAug 25, 2025
  If labels are jammed in the cutter of your Brother Label Maker: * Contact Brother customer service. * Check that the Label Output Slot is not blocked. * Check that the DK Roll is set correctly by removing the DK Roll and reinstalling it. * Ensure that the DK Roll Compartment Cover is closed correctly.
B
Brian ReynoldsAug 26, 2025
What to do if there is a cutter error on Brother Label Maker?
- A
  aflowersAug 26, 2025
  If a cutter error occurs on your Brother Label Printer, keep the DK Roll Compartment Cover closed and press the Power Button. The cutter will move back to its normal position, and the Label Printer will turn off automatically. After it's off, inspect the Label Output Slot for any blockages and remove them.
M
Michael KimAug 27, 2025
What to do if Brother QL-810W Label Maker is not ejecting labels correctly?
- V
  Vincent DavisAug 27, 2025
  If the label is not ejected correctly from your Brother Label Maker after printing, check that the ejection path of the label is not blocked. Also, ensure the DK Roll is set correctly by removing and reinstalling it, and verify that the DK Roll Compartment Cover is closed correctly.
P
Peter PierceAug 29, 2025
Why is the status LED not lit on my Brother QL-810W?
- P
  Patricia LaraAug 30, 2025
  If the Status LED is not lit on your Brother Label Maker, ensure the AC Power Cord is inserted correctly. If it is, try plugging it into another grounded AC power outlet.
M
Maria RamosAug 31, 2025
How to fix cutter error on Brother QL-810W?
- J
  jonathanramosSep 1, 2025
  If a cutter error occurs, keep the DK Roll Compartment Cover closed and press the Power Button. The cutter will move back to the normal position and turn the printer OFF automatically. After the printer is OFF, check the Label Output Slot and remove any paper jam.
M
Michael MclaughlinSep 2, 2025
Why is the label not ejected correctly after printing on my Brother QL-810W Label Maker?
- C
  Cheryl HesterSep 2, 2025
  If the label is not ejecting correctly after printing, check the following: * Ensure that the Label Output Slot is not blocked. * Verify that the DK Roll is set correctly by removing and reinstalling it. * Make sure that the DK Roll Compartment Cover is closed correctly.
E
Eric HallSep 4, 2025
How to fix Brother QL-810W Label Maker if the Status LED is not lit?
- C
  Colton EvansSep 4, 2025
  If the Status LED on your Brother Label Maker is not lit, check that the AC Power Cord is inserted correctly. If it is inserted correctly, try plugging it into another electrical socket.
A
austin07Sep 6, 2025
What to do if cutter error occurs on Brother QL-810W?
- E
  Erin ParkerSep 6, 2025
  If a cutter error occurs, keep the DK Roll Compartment Cover closed and press the Power button. The cutter will move back to its normal position, and the Label Printer will turn off automatically. After the Label Printer is off, check the Label Output Slot and remove any jammed labels.

Brother QL-810W Specifications

General

Color	Yes
Text alignment	Center, Left
Printing colors	Black, Red
Print technology	Direct thermal
Maximum resolution	300 x 600 DPI
Maximum print height	- mm
Minimum print length	1000 mm
Maximum printing width	58 mm
Maximum label width	62 mm
Maximum label length	4 m
Ethernet LAN	-
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Mobile printing technologies	Apple AirPrint
Tape type	DK
Flash memory	6 MB
Number of fonts	5
Number of styles	8
Built-in barcodes	CODABAR (NW-7), Code 128 (A/B/C), Code 39, Code 93, Data Matrix, EAN128, EAN13, EAN8, GS1 DataBar, GS1 DataBar Expanded, GS1 DataBar Limited, GS1-128, ISBN-2, ISBN-5, ITF-25, MaxiCode, Micro QR Code, MicroPDF417, PDF417, POSTNET, QR Code, UPC-A, UPC-E
Security algorithms	AES, EAP-FAST, EAP-TLS, EAP-TTLS, LEAP, PEAP, TKIP, WEP, WPA-PSK, WPA2-PSK
Page description languages	ESC P, Raster_P
Product color	Black, White
Housing material	Plastic
Cables included	AC, USB
Bundled software	P-touch Editor Lite P-touch Editor 5 P-touch Editor Lite LAN P-touch Address Book BR Admin Light
Label memory	99 label(s)
Number of frames	126
Languages support	CHI (SIMPL), CZE, DAN, DEU, DUT, ENG, ESP, FIN, FRE, HUN, ITA, JPN, NOR, POL, POR, RUS, SWE, TUR
Number of languages	18
Harmonized System (HS) code	84433210
Sustainability certificates	ENERGY STAR
Package depth	184 mm
Package width	298 mm
Package height	232 mm
Package weight	2660 g

Weight and Dimensions

Depth	234 mm
Width	125 mm
Height	145 mm
Weight	1120 g

Summary

Introduction

Important Notice

General information and disclaimers about the document's content and specifications.

Available Manuals

Lists available manuals for download from the Brother Solutions Center website.

Symbols Used In This Guide

WARNING

Symbol indicating a warning to avoid risk of injury.

CAUTION

Symbol indicating procedures to avoid minor injury or damage.

Important

Symbol indicating information or directions that should be followed.

Note

Symbol indicating notes for better understanding and efficient use.

General Precautions

DK Roll Precautions

Precautions related to using DK rolls, including handling, storage, and application.

IMPORTANT NOTE

Product Approval and Regional Use

States product approval for purchase country and warns against use elsewhere.

Windows Operating System Representation

Explains how different Windows versions are represented in the document.

Setting Up the Label Printer

Parts Description

Details the physical components and controls of the label printer.

Loading the DK Roll

Step-by-step guide on how to insert the DK Roll into the printer.

Connecting the AC Adapter

Instructions for connecting the printer to a power source.

Installing the Coin Cell Battery

Procedure for installing the backup battery for the internal clock.

Turning Power On;Off

How to start and stop the label printer operation.

Setting LCD Language

How to select the display language on the printer's LCD.

Setting the Time and Date

How to adjust the printer's internal clock settings.

LCD Overview

Explanation of the printer's LCD screen and its icons.

LCD Settings

How to configure settings using the printer's LCD menu.

Printing Using a Computer (P-touch Editor)

Installing Software and Printer Drivers

Steps to install necessary software and drivers on a computer.

Connecting the Label Printer to a Computer

Methods for establishing communication between the printer and a computer.

Printing from a Computer

Information on available applications and how to print from a computer.

Attaching Labels

Instructions on how to properly affix printed labels to surfaces.

Printing Using the Mobile Device

Installing Applications for Mobile Devices

How to get and install mobile applications for label printing.

Connecting the Label Printer to a Mobile Device

Steps to establish a connection between the printer and a mobile device.

Printing from a Mobile Device

How to print labels directly from a smartphone or tablet.

Printing Templates from a Computer via Mobile Device

How to transfer and print templates from a computer via a mobile device.

Changing the Label Printer Settings

Printer Setting Tool for Windows

Guide to using the Windows tool for printer configuration.

Printer Setting Tool for Mac

Guide to using the Mac tool for printer configuration.

Applying Setting Changes to Multiple Printers

How to apply configuration settings to multiple label printers simultaneously.

Device Settings for Windows

How to configure device-specific settings using the Windows tool.

P-touch Template Settings for Windows

How to configure settings for the P-touch Template mode.

Changing Settings When Printing from a Mobile Device

How to adjust settings when printing from a mobile device.

Printing Labels Using P-touch Template

P-touch Template Operations

Overview of how to use the P-touch Template function.

Specifying Settings in the P-touch Template Settings Tool

How to configure settings within the P-touch Template tool.

Standard Template Printing

How to print templates by scanning barcodes for selection.

Advanced Template Printing

How to print copies or insert scanned data into different templates.

Database Lookup Printing

How to link a database to a template and print records.

Numbering (Serialized Number) Printing

How to automatically increment text or barcodes during printing.

Other Functions

Confirming the Label Printer Settings

How to print a report of the printer's current settings.

2-color Printing Configuration with Other Applications

How to configure two-color printing from applications other than P-touch Editor.

Mass Storage Mode (QL-820 NWB only)

How to use the printer as a USB storage device for transferring files.

JPEG Printing

How to print JPEG image files directly from the printer.

Template Printing from the Label Printer Using the LCD menu

How to print templates directly from the printer's LCD menu.

Remote Update

How to update printer settings via a network folder.

Distributed Printing (Windows only)

How to distribute printing jobs across multiple Label Printers.

How to Use P-touch Editor

Starting P-touch Editor

Steps to launch the P-touch Editor software.

Printing with P-touch Editor

How to print labels using the P-touch Editor software.

2-color Printing Configuration

How to set up two-color printing within P-touch Editor.

How to use P-touch Editor Lite (Windows only)

How to use P-touch Editor Lite (QL-810 W only)

Guide for using P-touch Editor Lite on Windows.

Layout Window Overview

Explanation of the P-touch Editor Lite layout window interface.

How to use P-touch Editor Lite LAN (Windows only)

Layout Window Overview

Description of the P-touch Editor Lite LAN layout window.

How to Use P-touch Transfer Manager and P-touch Library (Windows only)

P-touch Transfer Manager Overview

Overview of the program for transferring templates and data.

Transferring Templates to P-touch Transfer Manager

Steps to move templates from P-touch Editor to Transfer Manager.

Transferring Data to the Label Printer

Procedure to transfer files to the Label Printer.

Deleting Label Printer Data

How to remove all templates or data from the Label Printer.

Creating Transfer Files and Package Files

How to save template data as .blf or .pdz files.

P-touch Library Overview

Overview of the program for managing and printing templates.

Opening and Editing Templates

How to open and modify templates using P-touch Library.

Printing Templates

How to print templates using P-touch Library.

Searching for Templates

How to find templates registered in P-touch Library.

Transferring Templates with P-touch Transfer Express

Preparing P-touch Transfer Express

Steps to prepare and install P-touch Transfer Express.

Saving the Template as a Transfer Package File (.pdz)

How to save templates as .pdz files for distribution.

Transferring the Package File (.pdz) to Your Label Printer

How users can transfer the package file to their printer.

How to Update P-touch Software

Updating P-touch Editor and P-touch Address Book

How to update P-touch Editor and Address Book software.

Updating P-touch Editor Lite and Firmware

How to update P-touch Editor Lite and printer firmware.

Introduction

Network Features

Overview of network capabilities and supported standards.

Changing Your Label Printer Network Settings

IP Address, Subnet Mask and Gateway Configuration

How to configure network parameters like IP address.

Using the BRAdmin Light Utility

How to use BRAdmin Light for initial network setup.

Other Management Utilities

Information on additional utilities for network management.

Using Web Based Management (Web Browser)

How to manage settings via a web browser.

Using the BRAdmin Professional Utility

Advanced network management using BRAdmin Professional.

Web Based Management

Overview

Introduction to web-based management for printer settings.

Configuring Printer Settings via Web Browser

Step-by-step guide for configuring printer settings via a web browser.

Resetting the Label Printer

Factory Reset Using Label Printer Buttons

How to perform a factory reset using printer buttons.

Resetting Data Using the LCD Menu

How to reset data via the printer's LCD menu.

Resetting Data Using the Printer Setting Tool

How to reset data using the computer's setting tool.

Maintenance

Cleaning the Exterior of the Unit

How to clean the outer casing of the label printer.

Cleaning the Roller

Instructions on how to clean the printer's roller using a cleaning sheet.

Cleaning the Label Outlet

How to clean the label exit port to prevent jams.

Troubleshooting

Troubleshooting Overview

General advice and initial checks before troubleshooting.

Printing Problems

Common issues related to printing and their solutions.

Network Setup Problems

Solutions for issues related to network connectivity.

LED Indicators

Explains the meaning of status lights on the printer.

Product Specifications

Label Printer Specifications

Detailed technical specifications for the label printers.

Notes on Using P-touch Transfer Manager

Notes on Creating Templates

Tips and considerations for creating compatible templates.

Notes on Transferring Templates

Important points to remember when transferring templates.

Network Terms and Information

Supported Protocols and Security Features

Lists supported network protocols and security features.

Types of Network Connections and Protocols

Explains different network connection types and protocols.

Configuring Your Label Printer for a Network

Steps to set up the printer for network connectivity.

IP Addresses, Subnet Masks and Gateways

Explanation of IP addressing, subnet masks, and gateways.

Wireless Network Terms and Concepts

Definitions of terms related to wireless networking.

Security Terms

Explains authentication and encryption methods for wireless networks.

List of Barcodes for the P-touch Template Function

General Procedure for P-touch Template Function

General steps for using the P-touch Template function.

Barcodes for Specifying Settings

Barcodes used to configure printer settings for templates.

Using the Battery Unit (Optional: PA-BU-001)

Using the Battery Unit

Instructions for using the rechargeable battery unit.

Charging the Battery Unit

How to charge the battery unit.

Notes on Using the Battery Unit

Important usage and care instructions for the battery.

Using the Brother Barcode Scanner (Optional: PA-BR-001) (QL-820 NWB only)

Related product manuals

Brother P-Touch QL-500

76 pages

Brother QL-810W - User Manual

Table of Contents

Other manuals for Brother QL-810W

Questions and Answers

Brother QL-810W Specifications

Summary

Introduction

Important Notice

Available Manuals

Symbols Used In This Guide

WARNING

CAUTION

Important

Note

General Precautions

DK Roll Precautions

IMPORTANT NOTE

Product Approval and Regional Use

Windows Operating System Representation

Setting Up the Label Printer

Parts Description

Loading the DK Roll

Connecting the AC Adapter

Installing the Coin Cell Battery

Turning Power On;Off

Setting LCD Language

Setting the Time and Date

LCD Overview

LCD Settings

Printing Using a Computer (P-touch Editor)

Installing Software and Printer Drivers

Connecting the Label Printer to a Computer

Printing from a Computer

Attaching Labels

Printing Using the Mobile Device

Installing Applications for Mobile Devices

Connecting the Label Printer to a Mobile Device

Printing from a Mobile Device

Printing Templates from a Computer via Mobile Device

Changing the Label Printer Settings

Printer Setting Tool for Windows

Printer Setting Tool for Mac

Applying Setting Changes to Multiple Printers

Device Settings for Windows

P-touch Template Settings for Windows

Changing Settings When Printing from a Mobile Device

Printing Labels Using P-touch Template

P-touch Template Operations

Specifying Settings in the P-touch Template Settings Tool

Standard Template Printing

Advanced Template Printing

Database Lookup Printing

Numbering (Serialized Number) Printing

Other Functions

Confirming the Label Printer Settings

2-color Printing Configuration with Other Applications

Mass Storage Mode (QL-820 NWB only)

JPEG Printing

Template Printing from the Label Printer Using the LCD menu

Remote Update

Distributed Printing (Windows only)

How to Use P-touch Editor

Starting P-touch Editor

Printing with P-touch Editor

2-color Printing Configuration

How to use P-touch Editor Lite (Windows only)

How to use P-touch Editor Lite (QL-810 W only)

Layout Window Overview

How to use P-touch Editor Lite LAN (Windows only)

Layout Window Overview

How to Use P-touch Transfer Manager and P-touch Library (Windows only)

P-touch Transfer Manager Overview

Transferring Templates to P-touch Transfer Manager

Transferring Data to the Label Printer

Deleting Label Printer Data

Creating Transfer Files and Package Files

P-touch Library Overview

Opening and Editing Templates

Printing Templates

Searching for Templates