Troubleshooting
20
5
General problems 5
CD-ROM is inserted, but does not start automatically 5
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute Setup.exe in the root directory of the CD-ROM.
My computer can not find the printer/print server.
I can not make a necessary connection to the printer/print server.
My printer/print server does not appear in the window of BRAdmin Light. 5
The Firewall setting on your computer may be rejecting the necessary network connection. In this case, you
will need to disable the Firewall on your computer and re-install the drivers.
Windows
®
XP SP2/SP3 users: 5
a Click the Start button, and then click Control Panel.
b Click Network and Internet Connections, and then click Windows Firewall.
c Click the General tab. Verify that Off (not recommended) is selected.
d Click OK.
Windows Vista
®
users: 5
a Click the , Control Panel, and then select Allow a program through Windows Firewall under
Security.
b When the User Account Control screen appears, do the following.
Users who have administrator rights: Click Continue.
For users who do not have administrator rights: Enter the administrator password and click OK.
c Click the General tab. Make sure that Off (not recommended) is selected.
d Click OK.
Windows
®
7 users: 5
a Click the button, Control Panel, System and Security and Windows Firewall.
b On the LEFT menu click Turn Windows Firewall On or Off.
c When the User Account Control screen appears, do the following.
For users who do not have administrator rights: Type an administrator password and click Yes.
d Select Turn off Windows Firewall (not recommended) under Home or work (private) network
location settings and Public network location settings.
e Click OK.
After the Brother software package is installed, turn your Firewall back on.