If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 
60 General information 
Important
This equipment is not designed for making 
emergency phone calls when the power fails. So you 
won’t be able to call 999 from this phone if there’s a 
power cut or it's not plugged in, so make sure you’ve 
got another way to call for help in an emergency.
This product is intended for connection to analogue 
public switched phone networks and private 
switchboards in the United Kingdom.
Replacing the handset batteries
of wear and the batteries will need replacing.
1. Open the battery compartment cover.
2. Lift the battery out and remove the batteries. 
Replace with two new AAA Ni-MH 300mAh 
rechargeable batteries.
3. Replace the battery compartment cover.
Safety 
•  Only use the power supply suitable for the BT3560. 
Using an unauthorised power supply will invalidate 
your guarantee and may damage the phone.
  The item code for the base mains power supply 
is 087314. If you’ve bought a multiple pack, the 
item code for the charger mains power supply is 
087314.
•  Use only the approved rechargeable batteries 
supplied. Spare rechargeable batteries are available 
from the BT3560 Helpline on 0800 145 6789*.
There is a risk of explosion if incorrect batteries  
BT accepts no responsibility for damage caused to  
your BT3560 by using any other types of batteries.
•  Don’t immerse batteries in water, throw them into 
refuse.
•  Don’t open the handset (except to replace the 
handset batteries) or the base. This could expose 
you to high voltages or other risks. Contact the 
Helpline on 0800 145 6789* for all repairs.
•  Radio signal transmitted between the handset and 
base may cause interference to hearing aids.
 
expert be sought before using this product in 
the vicinity of emergency/intensive care medical 
•  It is recommended that if you have a pacemaker 
this product.
•  Your product may interfere with other electrical 
and computers if placed too close. 
  It is recommended that you place your product 
at least one metre away from such appliances to 
minimise any risk of interference.
 
serious risk of explosion and/or the release of 
highly toxic chemicals.