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BT BT3570 - Troubleshooting and Help; Common Phone Issues

BT BT3570
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If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
58 Help
My phone isn’t working
 
Check that the mains power is correctly connected.
No dial tone, or a line cord error message is displayed on the screen
 
Check that the mains power is correctly connected.
Only use the phone cord supplied with the phone.
Can’t make or receive calls
Check that the mains power is correctly connected.
The batteries may need recharging.
 
seconds and try again. If it still doesn’t work, disconnect the batteries and mains
power for ten minutes, then reconnect and try again.
You have a dial tone but the phone won’t dial out
If you’re connected to a switchboard, check whether you need to dial an
access code.
Handset doesn’t ring

Check that the mains power is correctly connected.
Do not disturb may be switched on. See page 24.

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