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7 Trouble shooting
PROBLEM SOLUTION
On pressing the Entrance panel Activation/Cycling
( ) key no picture appears
- check that the handset and entrance panel have
been correctly wired and configured (must have
the same P address);
- the audio/video channel may be busy, wait for it
to become free and try again.
On pressing the Door lock (
) key the com-
mand is not performed
- check that the handset and entrance panel have
been correctly wired and configured (must have
the same P address).
On pressing the OK key the menu does not switch
on and the handset gives a busy sound
- the audio/video channel is busy, wait for it to be-
come free and try again.
When called the handset does not ring
- check that the handset and entrance panel have
been correctly wired and configured;
- check that the “Call Exclusion” function is not ac-
tive or that the bell volume has not been zeroed.
When called the handset rings but the monitor
does not switch on
- check that it has not been set as “Slave”.
At the entrance panel it is difficult to hear the
caller
- check that the handset is not on “Mute”;
- reduce the volume of the entrance panel micro-
phone;
- you can communicate in PUSH TO TALK mode
(see description on next page).
At the handset it is difficult to hear the caller
- check the volume setting on the Axolute Video
Station;
- make sure that there are no strong noise sources
near the Axolute Video Station;
- you can communicate in PUSH TO TALK mode
(see description on next page).