BURNHARD Flint - User Manual

What to do if pellets do not reach the combustion chamber in my BURNHARD Flint?

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  Jennifer HarrisSep 10, 2025

  First, check that the power cord is plugged in and the socket is supplied with power. Next, ensure that there are enough pellets in the pellet chamber. Also, check that the spiral conveyor is not clogged. To do this, switch the grill to OFF, disconnect the mains plug, and let the grill cool down. Open the lid and remove the grids, the grease removal sheet, and the heat conduction sheet from the grilling chamber. Remove the pellets from the pellet chamber and make sure that it is free of foreign objects. Remove all pellets and ash from the grilling chamber.

  

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Why are pellets not reaching the combustion chamber in my BURNHARD Flint Smokers?

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  Karen MartinezAug 23, 2025

  Check that the power cord is plugged in and the socket is supplied with power. Also, ensure that there are enough pellets in the pellet chamber. Finally, inspect the spiral conveyor for any clogs. To do this, turn the smoker OFF, disconnect the power, let it cool, open the lid, and remove the grids, grease removal sheet, and heat conduction sheet. Then, remove the pellets from the pellet chamber, clear any foreign objects, and remove all pellets and ash from the grilling chamber.

  

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Why is the displayed grilling temperature higher than expected on my BURNHARD Smokers?

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  ghernandezAug 25, 2025

  The grilling temperature can be affected by environmental factors like high ambient temperature, wind, and direct sunlight. Try placing your BURNHARD Smokers in a shady area. You can also open the lid to lower the internal temperature.

  

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Why is there excess or discolored smoke formation from my BURNHARD Flint Smokers?

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  Joseph MosleyAug 27, 2025

  Excess or discolored smoke usually indicates an issue with the pellets. Replace any moist pellets with fresh, dry ones to resolve this problem.

  

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Why is the grilling temperature higher than expected on my BURNHARD Flint Smokers?

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  Timothy ArmstrongAug 28, 2025

  The grilling temperature displayed on your BURNHARD Smokers might be higher than expected due to environmental factors such as high ambient temperature, wind, or direct sunlight. To mitigate this, try placing the appliance in a shady area or opening the lid to lower the internal temperature.

  

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What to do if I get an "LER" error on my BURNHARD Flint Smokers?

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  Sara MorganAug 29, 2025

  To address the "LER" error message on your BURNHARD Smokers, indicating a low internal temperature, follow these steps: * Remove excess ash from the combustion chamber. * Ensure there are enough pellets in the pellet chamber, refilling if necessary to avoid funneling. * Remove and replace all pellets to ensure they are dry and of good quality. * Check the drive motor and feed screw for blockages (refer to the pellet feed issue). * Verify the functionality of the fuel rod. * Use a secondary thermometer to validate the temperature sensor's accuracy.

  

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What to do if I get ERROR MESSAGE "ER1" on my BURNHARD Flint Smokers?

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  Alexander BellSep 18, 2025

  This error indicates a faulty temperature sensor. Ensure that the temperature sensor is plugged in and check the connection between the temperature sensor and the operating element.

  

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What to do if I get ERROR MESSAGE "LER" on my BURNHARD Smokers?

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  jonathanshepherdSep 12, 2025

  This error appears when the inside temperature has been below 65 °C for 20 minutes. Here's what you can do: * Remove excess ash from the combustion chamber. * Make sure there are enough pellets in the pellet chamber, refilling if necessary. * Check if the drive motor is faulty or if the feed screw is blocked. * Check if the fuel rod works. * Use a second thermometer to check if the temperature sensor is faulty.

  

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What to do if I get ERROR MESSAGE "HER" on my BURNHARD Smokers?

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  wendy70Sep 8, 2025

  This error indicates that the inside temperature is more than 287 °C. First, check if external factors are contributing to the overheating. Then, switch the grill off and back on. Open the lid and turn the temperature regulator to "SMOKE". Wait 5 minutes and select the desired temperature. You can also use a second thermometer to check if the temperature sensor is faulty.

  

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What to do if I get an "ER2" error on my BURNHARD Flint Smokers?

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  Betty LeeSep 5, 2025

  To resolve an "ER2" error message on your BURNHARD Smokers, try the following: * If a temperature was set during startup, switch the unit off and then back on without pre-setting a temperature. * If the issue persists, reset the regulator by switching the FLINT to OFF, waiting 3 seconds, and then switching the grill to "COOL DOWN" without setting a temperature.

  

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