20
If you are experiencing problems with your Radio, there are some quick and easy
checks that you can do, which may help to solve the problem.
No sound / power:
• Adjust the volume using the rotary wheel on the top of the radio.
• You may have headphones connected. Either use the headphones to listen to
your radio or unplug the headphones.
• If you have batteries fitted, they may be exhausted and need to be replaced.
Please use only good quality C size batteries.
• Check that the mains power lead is connected at the back of the radio, the mains
power wall socket is switched on and the rotary wheel on the top of the radio is
switched to ‘On’. Press and release the ‘Standby’ button.
• In DAB mode you may need to re-scan if the station you last listened to is no
longer available. In FM mode, try adjusting the tuning dial on the front of the radio.
Radio reception is poor:
• Fully extend the aerial to get the best reception and sound quality.
• Retune for radio stations, see pages 9 and 13.
• Try moving your Radio to another location to see if reception improves.
• Check that you do not have other electrical equipment too close to your Radio,
causing interference.
• Visit www.digitalradionow.com for information about DAB reception in your area.
The function buttons do not respond:
• Check that the mains power lead is connected at the back of the radio, the mains
power wall socket is switched on and the rotary wheel on the top of the radio is
switched to ‘On’. Press and release the ‘Standby’ button
• Check that you are trying to use the function buttons for the mode that you are in.
In FM mode, only the ‘Standby’, ‘DAB/FM’, ‘Alarm’ and ‘Sleep/Snooze’ buttons on
the top of the radio will function.
• If you are using batteries, they may be exhausted and need to be replaced.
• Unplug the mains power and remove the batteries. Leave the Radio for 3 minutes
and then reconnect the power.
• Try a reset to factory defaults. See page 18.
Note: All of your settings, including the radio station list and any presets will be
deleted when you reset the Radio.
Troubleshooting
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