For prompt assistance,
please
have
the
following information available to
give
the
Customer Assistance Representative:
Your name, address, home and business telephone numbers
0
Vehicle Identification Number (This
is
available from the vehicle
registration
or
title, or the plate at the left top
of
the instrument panel
and visible through
the
windshield.)
0
Dealer name and location
0
Vehicle delivery date and present mileage
0
Nature
of
concern
We
ellcourage
you
to
call
the
toll-free
number listed previously
in
ordcr
to
give your inquiry prompt attention. However,
if
you
wish
to
write
Cadillac, write
to:
Cadillac Consumer Relations Center
Cadillac Motor Car Division
30009
Van
Dyke
PO.
Box
9025
Warren, MI
48090-9025
Refer
to
your
Warranty and Owner Assistance Information booklet
for
addresses
of
Canadian
and
GM
Overseas offices.
When contacting Cadillac, please remember that yo~~r concern will likely
be resolved
in
the dcalership, using the dealer's facilities, equipment and
personnel. That
is
why
we suggest
you
follow
Step
One
first
if
you
have
a
concern.
CUSTOMER ASSISTANCE FOR THE
HEMNG OR SPEECH IMPMRED (TDD)
To
assist customers
who
have hearing difficulties, Cadillac has installed
special
TDD
(T~lecomnlunication Dcviccs
for
the Deaf) equipment at
its
Customer Assistance Ccntcr.
Any
hearing
or
speech impaired customer
who
has access
to
21
TDD or
a
conventional teletypewriter
(TTY)
can
communicate
with
Cadillac
by
dialing: 1-800-TDD-CMCC. (TDD users
in
Canada can dial
1-800-263-3830.)
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