Cafection Encore 29 - Status Tab Information

EN1805CMINSA Rev. 5 2021-10
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SERVICE & INSTALLATION MANUAL - Encore 29
6.3 Status Tab
To access the screen below, tap in order on the top left, bottom left and bottom right corners of the
screen (see section6) and select the Status tab.
1. Service Notes. Allows the technician to enter the servicing that has been performed on the
machine. An alphanumeric keyboard will appear when pressing the text box.
2. Activity / Error log. Displays the last 50 events. Accessible remotely on Sophia (Optimum License
required).
3. Unit model.
4. Software version of the computer.
5. Serial number of the coffee brewer. Correct serial number is mandatory to use Sophia. Service
users with level4 access can set the serial number (seesection6.1).
6. Firmware version of the controller.
7. Actual water temperature in Fahrenheit.
8. Date and time. Date and time can be set in the Tools sub tab, under the System tab
(seesection6.6.3).
9. Network status :
Disabled: Network is offline.
Invalid serial num.: The serial number shown on screen is invalid. To verify the serial number, see
section 6.6.4 .
Wi-Fi no link: Wi-Fi link is activated but the network is not connected.
Wi-Fi link OK: Wi-Fi link is activated and coffee brewer is connected to the network.
Cell. Modem no link: Cellular modem link is activated but the network is not connected.
Cell. Modem link OK: Cellular modem link is activated and the coffee machine is connected
to the network.
Ethernet no link: Ethernet link is activated but the network is not connected.
Ethernet link OK: Ethernet link is activated and coffee machine is connected to the network.
10. Activation key of the brewer. It is used to register the machine on Sophia.
Service Mode
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