EN1805CMINSA Rev. 5 2021-10
www.cafection.com 800-561-6162
48
SERVICE & INSTALLATION MANUAL - Encore 29
When a user activates the Free Vend or Carafe mode, the related button in Service mode
highlights and indicates the name of the user who set it.
2. These fields are used to modify the levels3 and 4 users’ passwords (see section6.1)
and the PIN used to enter Service mode.
If the passwords have been changed, lost or forgotten, a general reset must be
performed. Performing a general reset will reset all drink recipes, settings and
passwords, but not the permanent sales count, the users list and the serial number.
Contact Cafection’s Technical Support team for the procedure at 800- 561-6162,
ext.310.
3. This field is used to enter the serial number of the coffee brewer. For proper functioning
of Sophia, the serial number must be the same as the one indicated on the sticker
inside the machine, on the wall beside the third soluble canister.
Service Mode
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