Cal Spas ESCAPE - Operating the Balboa Wi-Fi App

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3.6 Operating the Balboa Wi-Fi App3.6 Operating the Balboa Wi-Fi App
The Cal Spas Hot Tub Wi-Fi app can provide you with instant access and control of your spa wherever you
connect within the spa’s Wi-Fi range. This optional feature is available for use with any smart device (Android
™
or iOS
™
systems only). You must have the Wi-Fi module installed in your spa in order to use the app. It is only
available for spas with the BP501 or BP2000 control box.
Spa owners who do not have this feature installed on their spa at the factory can order it as an aer-market item.
Installing the App
Go to the Apple app store or Google Play and search for the free spa app using the key words
“Balboa Water Group.” Select the app. The icon for the app will appear on your device as shown at
le.
Make sure you enable Wi-Fi on your phone before you run the app.
On the Wi-Fi connections screen on your device, a network will appear called “BWGSpa_xxxxxx_”.
(The x’s represent the Wi-Fi module’s local address and is unique for every spa.) Once you are
connected to the network, start the Cal Spas app and follow the prompts on the screen. (Your start
screen maybe dierent.)
1. Tap the app button on the main screen of your device.
2. Connect to the spa’s Wi-Fi signal.
3. When connected, you will be taken to the main app screen.
4. You are now directly connected to your hot tub and can control all the hot tub functions via
the app.
Troubleshooting Connection Problems
You should have few problems connecting with the Wi-Fi app. However, if you are unable to connect quickly and
easily to the spa’s Wi-Fi source, try doing the following.
• Enable Wi-Fi on your device. This is the most likely reason you may not be able to connect to the app. Check
your devices Wi-Fi settings and try connecting again.
• Power cycle the spa. Shut o power to the spa for 30 second and turn it back on. Wait until the spa has gone
through its complete set-up routine before you try to connect with the Wi-Fi app.
• Wait until the spa has completely primed. When you turn on the spa, it will go through a priming routine,
which is followed by temperature polling, where no temperature is shown on the control panel. As soon as a
temperature appears, you can connect with the Wi-Fi app.
• If you use your home network router, it MUST be close enough to the spa in order for the spa’s Wi-Fi signal to
reach the router. If you have connectivity problems, you may need to relocate your router closer to your spa
or consider adding a wireless signal booster to your router.