Calix GS2028E User Manual

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.
Function
Where Performed
Basic Reset
1
Hardware: Press Reset button once for 1 second
Software: EWI > Utilities > Reboot
Configuration Reset
2
Hardware: Press and hold Reset button for 15+
seconds
Software: EWI > Utilities > Restore Defaults
Factory Reset
Hardware: no option
Software (for support user only): EWI > Support >
Tools > Smart Activate > Factory Reset
Note: For operators with cloud based network management systems, remote resets can be
invoked as follows:
1 (https://www.calix.com/content/calix/en/site-prod/library-html/software-
products/cloud/nm/support/help/index.htm#88688.htm) System Tools > Reboot
(https://www.calix.com/content/calix/en/site-prod/libraryhtml/software-
products/cloud/nm/support/help/index.htm#88688.htm)
2 System Tools > Factory Reset (https://www.calix.com/content/calix/en/site-prod/libraryhtml/software-
products/cloud/nm/support/help/index.htm#88687.htm) (option actually performs just a configuration reset)
The table below provides additional notes for each Reset event:
BLAST Reset Behavior
Reset Type
How Invoked
Expected Behavior
Notes
Basic Reset -
Hardware
Press Reset button
 Router or satellite reboots
 RG configuration and
subscriber's custom settings
persist
Pressing the Reset button performs a
standard power cycle. All configuration
information persists. Device goes off-line for
2-3 minutes while it completes the reboot
process.
Basic Reset -
Software
EWI > Utilities > Reboot
 Router reboots
 RG configuration and
subscriber's custom settings
persist
Subscriber (Admin user) has access to the
EWI to invoke a soft reset. All configuration
information persists. Device goes off-line for
2-3 minutes while reboot process
completes.
Configuration
Reset -
Hardware
Press and hold Reset
button (10+ seconds)
 Router or satellite reboots
 RG configuration and
subscriber's custom settings
reset to defaults
 Service provider applied
management settings persist
Reset button must be pressed and held until
LEDs flash (after about 10 seconds). Device
goes off-line while it completes the reboot
process. Residential Gateway (RG)
configuration settings include all subscriber-
configurable information such as login
credentials for Admin user, SSIDs, LAN IP
scope, etc., all of which reset to defaults.
Configuration
Reset -
Software
EWI > Utilities > Restore
Defaults
 Router reboots
 RG configuration and
subscriber's custom settings
reset to defaults
 Service provider applied
management settings persist
Subscriber (Admin user) has access to the
EWI to invoke a configuration reset. Device
goes off-line while it completes the reboot
process. Residential Gateway (RG)
configuration settings include all subscriber-
configurable information such as login
credentials for Admin user, SSIDs, LAN IP
scope, etc., all of which reset to defaults.
Factory Reset -
Software
EWI > Support Menu >
Tools > Smart Activate >
Factory Reset
 Router reboots
 RG configuration settings
reset to factory defaults
 Service provider applied
management settings reset to
factory defaults
Function available only to operators via EWI
Support user (not available to
subscriber/Admin user). Service provider
management settings include all information
visible on the EWI Support tab, such as
login credentials for Support user, TR-69
ACS URL and login credentials, SPID, etc.,
all of which reset to defaults.

Calix GS2028E Specifications

General

Brand	Calix
Model	GS2028E
Category	Home Automation
Language	English