ThunderSync3-16 Page 10 of 41
4.8. Help and Support
FAQs and help can be found on the Help page here
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www.cambrionix.com/help_pages/help.
You can raise a support ticket for more in depth support here
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https://cambrionix.atlassian.net/servicedesk/customer/portals
You can also download any of our manuals and keep up to date at the link here
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www.cambrionix.com/product-user-manuals
When contacting support, please supply the product information for the hub in question. This can be
found on the Device Information Plate which is either on the underside or back of the unit.
Providing serial and Purchaseorder numbers, can help identify your specific product and speed up
the process.
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