CAME G5000 - Error Messages and Troubleshooting; Error Code Explanations; Problem Resolution Guide

p. 29 - Manual FA00571-EN v. 1 - 08/2017- © CAME S.p.A. - The contents of this manual may be changed, at any time, and without notice.
TROUBLESHOOTING
PROBLEM REFERENCE CHECK
The barrier neither opens nor closes 1-2-3-4-6-8-
13-18
1 - Lock the inspection hatch with the key
The barrier opens but does not close 4-7 2 - Deactivate the MAINTAINED ACTION function
The barrier closes but does not open 4-7-12-13 3 - Check the power supply and fuses
The barrier does not automatically close 11-12-13 4 - The NC contacts are open
The barrier does not work with the transmitter 2-14-16 6 - Deactivate the MASTER-SLAVE function
The boom's direction of travel is inverted 7-18 7 - Check the boom's balancing and spring tautness
Only one transmitter works 22 8 - Deactivate the OBSTRUCTION DETECTION function
The photocells do not work 12-23-24 11 - Activate the AUTOMATIC CLOSING function
The warning LED flashes quickly 4 12 - Check the proper direction of travel
The warning LED stays lit 13 13 - Check the control devices
The boom does not reach the limit-switch 7 14 - Replace the AF card
The boom cannot be balanced 7-15 15 - Check the length ration between boom and applied
accessories
The barrier does not slow down 7-15 16 - Memorize the radio code again
The barrier does not work with emergency
batteries
8-25-26 18 - Adjust the sensitivity
The boom starts slow 7 22 - Enter or duplicate the same code on all transmitters
23 - Activate the photocells
24 - Connect the photocells serially instead of in parallel fashion
25 - Check the batteries
26 - Respect the photocell's input voltage polarities
ERROR MESSAGE
The error messages appear on display or are notified by the LEDs.
Er1 The boom travel calibration was interrupted by the activation of the STOP button.
Er3 Encoder is broken.
Er4 Services test error.
Er5 Insufficient working time.
Er6 Maximum number of obstructions detected.
Er7 Transformer overheated / inspection hatch open / boom detached from gearmotor.
Er8 Encoder excluded.
C0 Contact 1-2 (NC) is open.
C1, C4, C5 or C9 The (NC) contacts are open.
The warning LED
flashes
The control board is not yet calibrated for the boom travel.