Other Maintenance 749
Preparing to Transfer the Printer .................................................................................................................................. 749
Updating the Firmware ................................................................................................................................................. 752
Troubleshooting 754
Frequently Asked Questions 755
Frequently Asked Questions ........................................................................................................................................ 755
Problems Regarding Paper 757
Clearing Jammed Paper (Paper Feed Slot) ................................................................................................................... 757
Clearing Jammed Roll Paper ........................................................................................................................................ 759
Clearing a Jammed Sheet ............................................................................................................................................. 763
Roll paper cannot be inserted into the paper feed slot .................................................................................................. 766
Cannot load sheets ........................................................................................................................................................ 766
Paper is not cut neatly .................................................................................................................................................. 766
Paper is not cut ............................................................................................................................................................. 766
Depression on the leading edge is left .......................................................................................................................... 767
The size of clear film cannot be detected ..................................................................................................................... 767
Roll Paper is Continuously Ejected .............................................................................................................................. 767
Printing does not start 768
The Data Reception Lamp on the Control Panel does not light up .............................................................................. 768
The printer does not respond even if print jobs are sent ............................................................................................... 768
Ink Filling.. is displayed ............................................................................................................................................... 768
The display screen indicates Agitating ......................................................................................................................... 769
The printer stops during a print job 770
An error message is shown on the Display Screen ....................................................................................................... 770
The printer ejects blank, unprinted paper ..................................................................................................................... 770
Problems with the printing quality 771
Printing is faint ............................................................................................................................................................. 771
Paper rubs against the Printhead .................................................................................................................................. 772
The edges of the paper are dirty ................................................................................................................................... 773
The surface of the paper is dirty ................................................................................................................................... 773
The back side of the paper is dirty ................................................................................................................................ 774
Printed colors are inaccurate ........................................................................................................................................ 774
Banding in different colors occurs ............................................................................................................................... 775
Colors in printed images are uneven ............................................................................................................................ 775
Image edges are blurred or white banding occurs ........................................................................................................ 776
The contrast becomes uneven during printing .............................................................................................................. 777
The length of printed images is inaccurate in the feeding direction ............................................................................. 777
Images are printed crooked .......................................................................................................................................... 778
Documents are printed in monochrome ....................................................................................................................... 778
Line thickness is not uniform ....................................................................................................................................... 778
Lines are misaligned ..................................................................................................................................................... 778
Problems with the printing quality caused by the type of paper .................................................................................. 779
Cannot print over a network 780
Cannot connect the printer to the network ................................................................................................................... 780
Cannot print over a TCP/IP network ............................................................................................................................ 780
Cannot print over a NetWare network .......................................................................................................................... 781
Cannot print over AppleTalk or Bonjour networks ...................................................................................................... 781
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