List of Error Messages
8-66
8
Troubleshooting
Remove the original from the feeder.
Cause The machine cannot scan your original using the feeder. An original is placed in
the feeder and on the platen glass.
Remedy Remove the original from the feeder.
Original scanning area (thin glass strip) is dirty.
Cause The feeder's scanning area is dirty.
Remedy Clean the feeder's scanning area. (See "Manual Feeder Cleaning," on p. 7-42.)
List of Error Codes without Messages
If a job or operation does not complete successfully, check the error code, and
perform the necessary operations according to the error code displayed. You can
check the error code on the Details screen when you press [Log] on the System
Monitor screen. (See "Copy/Print Job Details," on p. 5-8.)
If a fax job does not complete successfully, the error code is printed in the Results
column on the Activity Report and Send Report. However, if a send job is canceled,
"STOP" is printed in the Results column on the Send Report. (See Chapter 7,
"Printing Communication Reports," in the Facsimile Guide.)
Perform the necessary procedures according to the error code.
# 001
Cause Paper or originals are jammed.
Remedy Remove any jammed paper or originals. (See "Clearing Paper Jams," on p. 8-3,
and "Feeder (DADF-N1) (Optional)," on p. 8-29.)
# 009
Cause 1 There is no paper.
Remedy Load paper. (See "Paper Drawers," on p. 7-2.)
Cause 2 The paper drawer is not inserted correctly.
Remedy Insert the paper drawer properly. (See "Paper Drawers," on p. 7-2.)