182
Before Use
Index
Basic Guide
Advanced Guide
Camera Basics
Auto Mode /
Hybrid Auto Mode
Other Shooting Modes
P Mode
Tv, Av, M, and C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Troubleshooting
If you think there is a problem with the camera, rst check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothing happens when the power button is pressed.
● Conrm that the battery pack is charged (
=
18).
● Conrm that the battery pack is inserted facing the correct way (
=
19).
● Conrm that the memory card/battery cover is fully closed (
=
19).
● Dirty battery terminals reduce battery performance. Try cleaning the terminals
with a cotton swab and reinserting the battery pack a few times.
The battery pack runs out of power quickly.
● Battery performance decreases at low temperatures. Try warming the battery
pack a little by putting it in your pocket, for example, ensuring that the terminals
do not touch any metal objects.
● Dirty battery terminals reduce battery performance. Try cleaning the terminals
with a cotton swab and reinserting the battery pack a few times.
● If these measures do not help and the battery pack still runs out of power soon
after charging, it has reached the end of its life. Purchase a new battery pack.
The lens is not retracted.
● Do not open the memory card/battery cover while the camera is on. Close the
cover, turn the camera on, and then turn it off again (
=
19).
The battery pack is swollen.
● Battery swelling is normal and does not pose any safety concerns. However, if
battery swelling prevents the battery pack from tting in the camera, contact a
Canon Customer Support Help Desk.
Display on a TV
Camera images look distorted or are not displayed on a TV (
=
170).
Appendix
Helpful information when using the camera
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