What to do if video is not displayed on Canon VB-M40 Security Camera?
If video isn't displaying, you can improve the video quality by adjusting the image size, quality, and frame rate settings. Also, note that the camera can only support up to 30 viewers at the same time. If this limit is exceeded, video won't display, and a message will appear.
Why is the top page of my Canon VB-M40 not displayed?
If the top page of the camera isn't showing, verify that the LAN cable is correctly connected. Also, ensure that the network the camera is connected to is set up correctly, specifically checking the IP address, subnet mask, and default gateway address. If you changed the IP address, remember to reboot the camera for the new address to take effect.
How to fix a Canon VB-M40 Security Camera that does not start?
If your camera isn't starting, check the following: If you're using a PoE HUB, make sure the LAN cable is correctly connected. If you're using an optional AC adapter, ensure it's properly connected. Also, try turning the camera off and then on again.
Why can't I use the 'Record Now' feature in Canon Software?
If the [Record Now] feature cannot be used in Canon Software, make sure that the camera is not disabled on the [Advanced] tab in [ Properties]. If the camera is disabled, click [Enable Camera].
Why are none of my Canon Software cameras recording?
If none of the Canon Software cameras are recording, verify the network cable for the server is properly connected and check for any power failures. If the link lamps on the hub (switching hub) and on the network connector on the server do not light, there may be a defect in the server’s cable, hub (switch), or network connector.
How to improve the quality of live images in Canon Software?
The quality of live or recorded images displayed in the Canon Software video window cannot be changed. The video quality may depend on the camera settings of the video window. The video quality for the camera can be increased using the settings on the camera.
Why can't I see layouts created by other users in Canon Software?
If you try to use layouts created by other users in Canon Software and the [Layouts] menu is not displayed, layouts saved in the [User Layouts] folder cannot be seen by other users. To allow all users to access layouts created by a user, the layouts must be created by a user with administrator permissions and must be saved in the [Shared Layouts] folder.
Why is 'Record Now' grayed out in Canon Software?
If the [Record Now] feature is grayed out (unavailable) in a Canon Software video window, display [Properties] for the video window and check on the [Advanced] tab whether the camera is disabled. If the camera is disabled, click [Enable Camera].
How to enable pan, tilt, and zoom in Canon Software?
If you cannot use the pan, tilt, or zoom feature of the camera in the Canon Software video window, double-click the video window or click [Control] on the [Camera Control] panel. If images are being played (the title bar of the video window is gray), you cannot operate the camera. Click [Live] on the timeline to gain control.
What to do if Canon Software recording is suspended due to low disk space?
If Canon Software recording is suspended due to low disk space, shorten the maximum storage period or add a hard disk. Additionally, try modifying the recording schedule.
General| Total megapixels | 1.3 MP |
|---|---|
| Maximum resolution | 1280 x 960 pixels |
| Supported video modes | - |
| Video formats supported | H.264 |
| Supported graphics resolutions | 160 x 120, 320 x 240, 1280 x 960, 640 x 480 (VGA) |
| Pan range | -170 - 170 ° |
| White balance | Auto, Manual |
| Tilt angle range | -90 - 10 ° |
| Minimum illumination | 0.01 lx |
| Sensor type | CMOS |
| Optical sensor size | 1/3 \ |
| Digital zoom | 4 x |
| Optical zoom | 20 x |
| Focal length range | 4.7 - 94 mm |
| Built-in HDD | No |
| Card reader integrated | Yes |
| Compatible memory cards | SD, SDHC |
| Form factor | Covert |
| Product color | Black |
| Type | IP security camera |
| Placement supported | Indoor |
| Connectivity technology | Wired |
| Interface | RJ-45 |
| Headphone outputs | 1 |
| Cabling technology | 10/100Base-T(X) |
| AC input voltage | 100-240 V |
| Power source type | PoE |
| AC input frequency | 50 Hz |
| Storage temperature (T-T) | 5 - 85 °C |
| Operating temperature (T-T) | -10 - 50 °C |
Weight and Dimensions| Width | 132 mm |
|---|---|
| Height | 155 mm |
| Weight | 1150 g |
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