Instruction manual C843I
Please keep this instruction manual for future reference
26
TROUBLESHOOTING
Problem Possible causes What to do
The induction hob
cannot be turned
on.
No power Make sure the induction hob is
connected to the power supply
and that it is switched on. Check
whether there is a power outage
in your home or area. If you’ve
checked everything and the
problem persists, contact Caple
service.
The touch controls
are unresponsive.
The controls are locked. Unlock the controls. See section
‘Using your induction hob’ for
instructions.
The touch controls
are difficult to
operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Make sure the touch control area
is dry and use the ball of your
finger when touching the controls.
The glass is being
scratched.
1. Rough-edged cookware.
2. Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and
smooth bases. See ‘Choosing the
right cookware’. See ‘Care and
maintenance’.
Some pans make
crackling or clicking
noises.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is normal for cookware and
does not indicate a fault.
The induction
hob makes a low
humming noise
when used on a
high heat setting.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you’ve turned the
induction hob off.
This is normal, but the noise
should quieten down or disappear
completely when you decrease the
heat setting.
Fan noise coming
from the induction
hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you’ve turned the
induction hob off.
This is normal and needs no
action. Do not switch the power
to the induction hob off at the
wall while the fan is running.
C843i_Induction hob Instruction manual.indd 26 31/05/2018 16:45
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