5. TROUBLESHOOTING
5.1 SOFT RESET
If your FREECOM 4+ stops responding, reset it in one of these ways:
● Turning it off and then on again (see Getting Started on page 5).
● Using the supplied USB cable, connect your unit to the computer or wall charger for 30 seconds.
5.2 RESET PAIRING
The options below delete all paired units or devices.
To reset mobile device pairing:
1. While in standby mode, press for 5 seconds.
The LED flashes red and blue.
2. Press and for 2 seconds.
The LED flashes purple 5 times slowly, confirming that pairing has been reset.
To reset intercom pairing:
1. While in standby mode, press for 5 seconds.
The LEDflashes red
2. Press and for 2 seconds.
The LED flashes purple 5 times slowly, confirming that pairing has been reset.
5.3 RESET TO FACTORY SETTINGS
This option deletes all paired units, devices and all configuration settings.
To perform a factory reset through the unit:
1. Check that your FREECOM 4+ is in Standby mode (see FREECOM 4+ LEDIndications on page 22).
2. Simultaneously press + + for 5 seconds.
The LED flashes purple 5 times slowly, confirming that pairing has been reset.
5.4 FAQ
Additional answers to common problems can be found at www.cardosystems.com/support.
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