BT2 user manual - H-5911-9004-02-B Page | 136
20.1.10 Customer Service
Although it is the LICENSOR's customary practice to provide reasonable assistance and support in the use of its
products to its customers, LICENSOR shall not be obligated to any End User to provide technical assistance or
support through this Agreement and may at LICENSOR's sole election charge a fee for customer support.
20.1.11 Termination of End User License
If any one or more of the provisions of this Agreement is breached, the license granted by this Agreement is
hereby terminated. In the event of such termination, all rights of the LICENSOR shall remain in force and effect.
Any protected health information data of End User maintained on LICENSOR’S data base shall upon reasonable
notice to End User and at the discretion of LICENSOR may be destroyed.
20.1.12 Copyright
The SOFTWARE (including, but not limited to, any images, photographs, animations, video, audio, music and or
text incorporated into the SOFTWARE), and all intellectual property rights associated with it, whether exists in a
tangible media or in an electronic image media is owned by LICENSOR and is protected by United States
copyright laws and international treaty provisions and all other commonwealth or national laws. LICENSOR
reserves all intellectual property rights in the Products, except for the rights expressly granted in this Agreement.
You may not remove or alter any trademark, logo, copyright or other proprietary notice in or on the Product. This
license does not grant you any right to use the trademarks, service marks or logos of LICENSOR or its licensors.
You may not copy any user documentation accompanying the SOFTWARE.
20.1.13 Injunctive Relief
It is understood and agreed that, notwithstanding any other provision of this Agreement, LICENSOR has the
unequivocal right to obtain timely injunctive relief to protect the proprietary rights of LICENSOR.
20.1.14 Entire Agreement
This EULA constitutes the entire agreement between the parties and supersedes any prior agreements. This
EULA may only be changed by mutual written consent.
20.1.15 End User Agreement Acknowledgment
The End User hereby accepts all the terms and conditions of this Agreement without exception, deletion,
alteration. End User acknowledges they are authorized to enter this agreement on behalf of any organization for
which the license is sought. Any unauthorized use of LICENSOR products will be considered a breach of this
Agreement, subject to liquidated damages and otherwise unlawful and wilful infringement of LICENSOR's trade
secrets and/or proprietary products.
20.1.16 Payment and Refund Policy
The use of the SOFTWARE herein is deemed a commercial use and under the terms of this license agreement
End User shall not be entitled to any refund of purchase price. End User agrees to pay all user fees promptly.
LICENSOR is authorized by End User to suspend any further access to SOFTWARE in the event fees are not
fully paid. End user entity shall promptly pay any and all access and use charges incurred regardless of the end
user. End user is responsible for protecting any pass word and user identity supplied to End User.
20.1.17 Loss/Theft/Misuse
End user shall promptly report to LICENSOR the theft or other loss of any password and/or user identity required
to access SOFTWARE. LICENSOR shall not be responsible for maintaining the integrity of End User data in the
event that end user’s data base is accessed and/or altered by an unauthorized end user due to the failure of
licensed End User to protect its password or user identity. End User shall be responsible for any costs incurred by
LICENSOR due to the negligence or reckless disregard of End User’s failure to protect its password or user
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