Troubleshooting
   
 
 
 
33CONNECTSTAT43    ©2022 Carrier. 
Installation Guide    All rights reserved. 
  37 
 
If the display does not turn on:  
1  Check terminals R and C on the thermostat base. 
2  Verify power is 24 Vac +/-10%. 
3  Verify that the green LED on the base is flashing at 1 Hz.  
 
NOTE If the green LED is not flashing and you do have 24 Vac on terminals R and C, you need to replace the 
thermostat. 
 
 
 
Outputs based on demand and configuration