Carrier Connect 33CONNECTSTAT43 - Recovering from Power Outage and Wi-Fi Reset

Troubleshooting
33CONNECTSTAT43 ©2022 Carrier.
Installation Guide All rights reserved.
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Recovering from a power outage
The Carrier® Connect™ Wi-Fi Thermostat stores the following critical information in a non-volatile flash memory:
• Installer settings
• Owner settings
• Program schedule
• Software information
• Dealer information
• Fault and system event information
• Date and time
The Carrier® Connect™ Wi-Fi Thermostat uses a capacitor to maintain date and time for approximately 2 hours, in
order to maintain data during short power interruptions. If the power outage is longer than 2 hours, the date and
time will automatically be updated once network connection is re-established.
Resetting wi-fi access
To assign a new Wi-Fi access point or transfer the Carrier® Connect™ Wi-Fi Thermostat to a new account, follow
these steps.
1 On the thermostat, not a mobile device, swipe the HOME screen twice to the left to navigate to the MODE
screen and ensure the MODE is OFF.
NOTE The yellow line above a button indicates the current MODE.
2 Swipe to go to the FAN screen and then press and hold the Fan Button for 5 seconds to get to the
SYSTEM SETTINGS screen.
NOTE You can ONLY access the SYSTEM SETTINGS screens from the thermostat itself, not the app or web.