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5.4 Note learning
Note weights vary slightly depending on age and usage, and this may cause
occasional Too many, remove some alerts.
All Cashmaster products include patented note learning algorithms and can be
trained with current note weights to improve the ‘slice limit’. This reduces the
chance of a Too many, remove some alert.
1. On the Count screen, select Loose Notes from the Media Type selector.
2. Choose the note denomination you need to train.
3. Weigh individual notes to train the device with more accurate current note
weights.
Switch off Auto-Advance if you plan on adding and removing many notes of the same
denomination to ensure that you remain on the chosen denomination until you manually
select another.
5.5 Miscellaneous
DescriptionEvent
Print timeout
The printer has not been recognised by the counter.
Check the printer is connected and the printer icon
shown in the status bar.
Description
Message
High
vibration
lockout
The counter can no longer count media added to the hod.
Check that the counter is placed on a level surface and away
from vibrations and drafts, for example, air conditioning
systems or fans.
5 Troubleshooting
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