EN-177
Reference
Troubleshooting
Symptom Required Action
Included Accessories
I can’t find included items during
unpacking.
Carefully check inside all of the packing materials.
Power Requirements
Power does not turn on. • Check the AC adaptor or make sure that the batteries
are facing correctly (page EN-8).
• Replace the batteries with new ones. Or use AC
adaptor power (page EN-8).
When P (Power) is pressed, the
display appears momentarily, but power
does not turn on.
Press P (Power) to turn power back on.
The Digital Keyboard suddenly turns off
after outputting a loud sound.
• Replace the batteries with new ones. Or use AC
adaptor power (page EN-8).
• Lower the volume of the external device.
The Digital Keyboard suddenly turns off
after about 30 minutes.
Disable Auto Power Off (page EN-26).
Display Name
The display keeps going dark or keeps
flickering.
Replace the batteries with new ones (page EN-9). Or
use AC adapter power (page EN-8).
Screen contents are visible only from a
fixed angle.
This is due to the Digital Keyboard’s production
limitations. It does not indicate malfunction.
Sound
Nothing happens when I press a
keyboard key.
• Adjust the volume level (page EN-28).
• Confirm that nothing is plugged into the PHONES/
OUTPUT jack on the back of the Digital Keyboard.
• Try turning this Digital Keyboard off and then back on
again (page EN-25) to initialize settings.
Nothing happens or notes do not play
normally when I play on the
accompaniment (left-side) keyboard.
Press ACCMP to disable chord play with the
accompaniment keyboard (page EN-108).
With some songs, the left-hand part you
play on the keyboard does not sound
during song part practice (left hand or
both hands).
When doing a left-hand part lesson with a song that
includes chord information (songs that have only melody
notes for right-hand part play), nothing sounds when
you play something on the left-hand part keyboard. Play
chords following the Keyboard Lighting guide.
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