5.3 Contact Information
If you need to contact the Cassida Technical Service Center, please have the following information available:
• Product model – Located on the rear panel of the unit.
• Serial number – Located on the rear panel of the unit.
• Nature of the problem – What happens, and when did it happen? Did the machine display an error message?
• Steps taken to resolve the problem, and the results
Technical support contact information:
Email: technicalsupport@cassidausa.com
Tel: (888) 800-0303
www.cassidausa.com
or in other countries, go to
www.cassidaglobal.com
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