Why does my Cassida TillTally display 'ERROR COUNT AGAIN'?
The 'ERROR COUNT AGAIN' message on the Cassida Cash Counter appears when a button is pressed during the weighing procedure, which cancels it. Remove all weight from the cup support and restart the weighing procedure.
What to do if my Cassida TillTally displays 'REMOVE SOME BILLS OR THE CUP'?
If the Cassida Cash Counter displays 'REMOVE SOME BILLS OR THE CUP', it means either the weight on the scale exceeds 1 kg, too many bills (more than 15, or 25 on TillTally Elite) were placed at once, or the coin cup is on the scale when counting paper currency. Remove the excess weight, reduce the number of bills, or take off the coin cup to resolve this.
Why does my Cassida Cash Counter say 'OVERLOAD TOO MUCH WEIGHT'?
The 'OVERLOAD TOO MUCH WEIGHT' error on your Cassida Cash Counter indicates that the weight on the scale exceeds 1 kg. Remove all weight from the scale to continue.
What to do if my Cassida Cash Counter shows 'SUSPECT CHECK ROLL'?
The 'SUSPECT CHECK ROLL' message on your Cassida Cash Counter means a coin roll wasn't recognized. This could be due to too many or too few coins, tape on the wrapper, or moisture. Remove the roll and check its packaging. If it's still not recognized, break the roll into the coin cup, choose the denomination, and count the coins.
Provides a brief overview of the Cassida TillTally product.
Lists all the items included in the Cassida TillTally package.
Step-by-step guide for calibrating the scale upon initial use.
Instructions for recalibrating the scale after factory resets or changes.
Enables the scale for general weighing of items up to 1 kg.
Counts items based on a pre-set reference weight.
Allows setting a fixed amount of cash for the next day's float.
Outlines the product's warranty terms and registration process.
Explains the warranty coverage regarding shipping costs to service centers.
Provides technical support email, phone number, and website.
General| Model | TillTally |
|---|---|
| Display | LCD |
| Hopper Capacity | 200 bills |
| Voltage | 100-240V |
| Frequency | 50/60Hz |
| Power Supply | AC adapter |
| Counting Speed | 1000 bills/min |
| Counterfeit Detection | UV |
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