What to do if my Cassida Cube displays a banknote feeding sensor error?
If your Cassida Cash Counter displays an error related to the banknote feeding sensor, remove all bills and clean the hopper assembly.
How to resolve internal memory fault on Cassida Cash Counter?
To resolve an internal memory fault on your Cassida Cash Counter, resume to factory setting.
Why does my Cassida Cube show magnetic sensor errors and how to fix it?
If your Cassida Cash Counter displays errors related to the Magnetic A, Magnetic B, Magnetic C, or Magnetic D sensors, the solution is to remove the bills and clean the magnetic sensor.
How to fix rotate speed sensor error on Cassida Cash Counter?
To resolve a rotate speed sensor error on your Cassida Cash Counter, try cleaning the code wheel and sensor. If the problem persists, consider replacing the rubber belt.
What to do if Cassida Cash Counter displays 'Incomplete notes'?
If your Cassida Cash Counter shows 'Incomplete notes,' it means a half or incomplete bill was detected. Remove the problematic bill and press the “RESET” button to continue counting.
What to do if my Cassida Cube Cash Counter shows a magnetic feature fail error?
If your Cassida Cash Counter displays an error related to magnetic feature failure, IR error, UV error, image error, paper error, spectrum error, holograph error, or denomination difference, it likely indicates a counterfeit or suspicious bill. Remove the bill and press the “RESET” button to continue counting.
What causes a Rotate speed sensor error on my Cassida Cash Counter, and how can it be fixed?
To address the Rotate speed sensor issue on your Cassida Cash Counter, clean the encoder wheel and sensor, or replace the drive belt. This will need to be done by a trained specialist.
How to fix an internal memory fault on my Cassida Cube?
If your Cassida Cash Counter displays an 'Internal memory fault', reset the unit to factory settings by holding both and MENU while the unit is off. After a self test, “Set default parameter” will display, and the unit will return to its normal state within seconds.
How to resolve Magnetic A, B, C, or D sensor errors on my Cassida Cube Cash Counter?
If your Cassida Cash Counter displays errors related to the Magnetic A, B, C, or D sensors, remove all bills and clean the magnetic sensor.
What to do if my Cassida Cube shows a magnetic feature, IR, UV, image, paper, or spectrum error?
If the Cassida Cash Counter displays errors related to magnetic features, infrared (IR), ultraviolet (UV), image, paper, or spectrum, it indicates a counterfeit or suspicious bill. Remove the flagged bill from the stacker, then press the START button to continue counting the remaining bills.
General| Brand | Cassida |
|---|---|
| Model | Cube |
| Category | Cash Counter |
| Language | English |
Explanation of the control panel buttons (CUR, MODE, ADD, BATCH, etc.) and their respective functions.
Technical specifications including counting speed, capacity, power, dimensions, and weight of the Cassida Cube.
Crucial safety guidelines for operating the Cassida Cube, including electrical safety and environmental considerations.
Troubleshooting guide for self-test errors, including sensor cleaning and restarting procedures.
Solutions for error messages related to defective bills like incomplete, magnetic feature fail, slant, double, or passing errors.
Regular maintenance procedures to ensure optimal performance and prolong the service life of the Cassida Cube.
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