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coin sensor
running sensor
counting sensors
E1
E2
E3
E4
E5
E8
E7
E6
Clean all sensors and other dusty parts using compressed air or a soft bristle brush
Figure 6 – Sensor locations
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3.2 Troubleshooting
Error message display
Clean the counting sensor using a Cassida air
duster and CleanPro swab (see section 3.1).
Inspect coin outlet openings for possible
foreign material that may be present (rubber
bands, paper, etc.)
A counting sensor may have
collected dust, or is obscured by a
foreign object.
Error code
Cause
Corrective action
Running sensor does not detect
rotation of the coin platter.
Clean the running sensor (see section 3.1).
Inspect the interior of the machine for
possible foreign material that may be
preventing the coin platter from rotating.
If the error persists, contact Cassida
Technical Support (see section 3.3).
1. Press the “START/STOP” button to clear the
error. Empty any coins in coin trays back into
the hopper.
2. Clean the coin sensor using a CleanPro
swab (see section 3.1).
1. Coins present in the hopper
when the machine is turned on.
2. Dirty coin sensor.
3.3 Warranty
moving money forward
Warranty is effective for a period of one year from the date of purchase. In most cases, the
malfunction of the machine can be resolved by cleaning the unit.
• Customer should allow Cassida the time and opportunity to test and diagnose the
machine to determine warranty and non- warranty claims.
Cassida C200 coin counter/sorter/wrapper