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• CEDIMA® • Technical Documentation • All rights reserved according to ISO 16016 • Changes serving technical progress reserved •
4. In case of a justi ed complaint, we can choose to repair the device and/or to provide a replacement
against return of the device. Replaced parts or devices become our property.
5. A complaint has to be led in writing, stating machine number, invoice number and date.
6. Improvements shall always be carried out at the delivery plant. Repair work requested by the buyer
to be carried out on his or a third party‘s premises, needs prior consent by us. The resulting costs of the
mechanic and any other assistants are borne by the buyer. The warranty expires, if the customer or any
other, unauthorized person, interfere with the purchased device.
7. If the replacement of assemblies or components by the buyer of others has been expressly arranged
with us, any possible recognition of the warranty case cannot be given by us until after the defective
parts have been returned to us and inspected by us.
8. According to the statutory regulations the buyer is only entitled to cancel a contract, if we refuse
improvements or the supply of replacements acc. to g. 4 even though a defect has been proven, or
a deadline that we have been given has elapsed unful lled. If only a minor defect has occured, the
buyer is merely entitled to an abatement of the purchase price, which in any other case is excluded.
We are not liable for compensation on account of a defect or damages subsequent to a defect, unless
these occur on account of an intention of a negligence whick we are responsible for.
9. No guarantee is assumed for damages that have arisen of the following reasons:
a) faulty installation,
b) improper use or overstressing,
c) permanent overload, leading to damages to coils or the windings of armatures,
d) extraneous causes, e.g. transport damages, climatic in uences or other natural phenomena,
e) use of integral or accessory parts that are not suitable/adjusted to our devices.
10. If there is reason for complaint about a diamond tool(s), this tool(s) must be removed from the
machine immediately! To protect your interest and to conduct a proper inspection, a segment height
of at least 20 % (of height in new condition) is required. Failure to observe this will lead to any claims
to replacement that you may have being avoided!
11. If warranty claims are satis ed by us, then this neither extends the warranty period nor does it
begin a new warranty period for the device. The warranty period for installed spare parts shall end no
sooner or later than the warranty period for the device.
12. Otherwise, our complete terms of sale and delivery apply.
13. The place of performance and venue for both parties is Celle, Germany.
CEDIMA® Diamantwerkzeug- und Maschinenbaugesellschaft mbH, Celle
January 2005
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