A-14
Cisco 3600 Series Routers Hardware Installation Guide
OL-2056-05
Appendix A Troubleshooting
Error Messages
PS1, PS2,
LED on
power
supply rear
panel
Amber Error:
%PS-3-DCOUTPUTVOLTFAIL: System detected Power System # DC FAIL condition.
Explanation:
The cable connected to the specified DC power supply (1 or 2) is loose or the DC power supply
has failed.
Recovery:
1. Check the power supply LEDs to identify the faulty unit.
2. Power off the faulty power supply and circuit breaker.
3. Check that cables are seated properly and terminal blocks are wired correctly.
4. Power on the circuit breaker and the power supply.
5. If the error condition persists, replace the DC power supply. Refer to the Installing
Universal DC Power Supplies in Cisco 3660 Routers or to the Installing Power Supplies
in Cisco 3600 Series Routers hardware configuration note.
When the error condition is resolved, the following informational message appears:
%PS-3-DCOUTPUTVOLTOK: Power System DC condition is now normal.
PS1, PS2,
LED on
power
supply rear
panel
Amber Error:
%PS-3-INPUTVOLTFAIL: System detected Power System # AC FAIL condition.
Explanation:
The cable connected to the specified AC power supply (1 or 2) is loose or the AC power supply
has failed.
Recovery:
1. Check the power supply LEDs to identify the faulty unit.
2. Power off the faulty power supply.
3. Check that cables are seated properly and terminal blocks are wired correctly.
4. Power on the power supply.
5. If the error condition persists, replace the AC power supply. Refer to the Installing Power
Supplies in Cisco 3600 Series Routers hardware configuration note.
When the error condition is resolved, the following informational message appears:
%PS-3-INPUTVOLTOK: Power System AC condition is now normal.
Table A-10 Cisco 3660 System Error and Status Messages (continued)
LED Type LED Color Message
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