Procedure
Step 1 On the Phone Web page, select Admin Login > advanced > Voice > Ext x.
Where:
• Ext x = the extension number on the phone
Step 2 In SIP Settings, enter a value in the Voice Quality Report Address x field. You can enter either a domain
name or an IP address in this field.
You can also add a port number along with the domain name or an IP address in this field. If you do not enter
a port number, the value of the SIP UDP Port (5060) is used by default. If the collector server URL parameter
is blank, a SIP PUBLISH message is not sent out.
Step 3 Click Submit All Changes.
Cisco IP Phone Cleaning
To clean your Cisco IP Phone, use only a dry soft cloth to gently wipe the phone and the phone screen. Do
not apply liquids or powders directly to the phone. As with all non-weatherproof electronics, liquids and
powders can damage the components and cause failures.
When the phone is in sleep mode, the screen is blank and the Select button is not lit. When the phone is in
this condition, you can clean the screen, as long as you know that the phone will remain asleep until after you
finish cleaning.
View Phone Information
Procedure
To check the current status of the Cisco IP Phone, click the Info tab.
The Info tab shows information about all phone extensions, including phone statistics and the registration
status.
Reboot Reasons
The phone stores the most recent five reasons that the phone was refreshed or rebooted. When the phone is
reset to factory defaults, this information is deleted.
The following table describes the reboot and refresh reasons for the Cisco IP Phone.
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
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Phone Troubleshooting
Cisco IP Phone Cleaning
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