Cisco 6921

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Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
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Chapter
Telephony Features Available for the Cisco Unified IP Phone
Message Waiting Defines directory numbers for message-waiting on
and message-waiting off indicator. A directly
connected voice-messaging system uses the
specified directory number to set or to clear a
message-waiting indication for a particular Cisco
Unified IP Phone.
For more information, see the following:
• Cisco Unified Communications Manager
Administration Guide,
Message Waiting
Configuration.
• Cisco Unified Communications Manager
System Guide,
Voice Mail Connectivity to
Cisco Unified Communications Manager.
Message waiting
Indicator
A light on the handset that indicates that a user has
one or more new voice messages.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide,
Message Waiting
Configuration.
• Cisco Unified Communications Manager
System Guide,
Voice Mail Connectivity to
Cisco Unified Communications Manager.
Missed Call Logging Allows a user to specify whether missed calls will
be logged in the missed calls directory for a given
line appearance.
For more information see Cisco Unified
Communications Manager Administration
Guide, Directory Number Configuration.
Mobile Connect Enables users to manage business calls using a
single phone number and pick up in-progress calls
on the desk phone and a remote device such as a
mobile phone. Users can restrict the group of
callers according to phone number and time of day.
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, Cisco Unified Mobility.
Mobile Voice Access Extends Mobile Connect capabilities by allowing
users to access an interactive voice response (IVR)
system to originate a call from a remote device
such as a cellular phone.
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, Cisco Unified Mobility.
Multilevel Precedence
and Preemption
(MLPP)
(SCCP phones only)
Provides a method of prioritizing calls within your
phone system. Use this feature when users work in
an environment where they need to make and
receive urgent or critical calls.
For more information, refer to Cisco Unified
Communications Manager Features and
Services Guide, Multilevel Precedence and
Preemption.
Multiple Calls Per Line
appearance
Each line can support multiple calls. By default,
your phone supports two active calls per line, and
a maximum of six active calls per line. Only one
call can be connected at any time; other calls are
automatically placed on hold.
The system allows you to configure maximum
calls/busy trigger not more than 6/6 both for SCCP
and SIP. Any configuration more than 6/6 is not
officially supported. For SCCP, you must upgrade
to Cisco Unified CM 8.6 or above to support
multiple calls per line.
For more information, go to the “Directory
Number Configuration” chapter in the Cisco
Unified Communications Manager
Administration Guide.
Music on hold Plays music while callers are on hold. For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, Music On Hold.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference