Cisco 7821

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Cisco Unified IP Phone 6921/6945 User Quick Reference
Service Features Access
Internal Call
Dial Extn. No. XXXX (4 digits)
External Call
 Local
Dial 9 + Tel. No..
Speaker
 on
( Green Light is on )
 off
Mute
 on
During a call, press
( Red Light is on)
 off
Redial { Redial }
Transfer
 transfer
+ Extn. No. +
 reconnect (if the line is no answer / busy)
{ Cancel} { Resume }
Conference
 set up
+ Extn. No. / 9 + Tel. No. +
 reconnect (if the line is no answer / busy)
{ Cancel }+ { Resume }
 remove a party from conference
+ select a party + { Remove }
Call Hold
 put a line on hold
( the 1
st
line button flashes green)
 To reconnect the call
{ Resume }
Call Pickup
 group
{ PickUp } { Answer }
Call Back (when the extn. is no answer / busy)

set up
 call back the extn
{ Callback } + { Exit }
(Message shown when the extn.has becomes available)
Press { Dial } to call that extn.
Call Forward
 set up (all calls)
{Fwd All } + Extn. No.
(Screen shows & “Call forwarded to XXXX”)
 cancel
{ Fwd OFF}
Access Voicemail System
 Internal access
 External access
When have voicemail, message waiting lamp is on Red.
/ Dial
Dial
Volume
 adjust the listen volume
When Handset / Speaker is in use, press
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