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What to do if I get an error when setting up Call Forward All on my Cisco IP Phone?
If the phone shows an error message when you attempt to set up Call Forward All on your Cisco IP Phone, it might be because the target number you entered would create a Call Forward All loop or exceed the maximum number of links permitted in a Call Forward All chain. Ask your system administrator for details.
What to do if I cannot hear a dial tone or complete a call on my Cisco Telephone?
If you cannot hear a dial tone or complete a call on your Cisco Telephone, ensure that you log into the Extension Mobility service. Also, confirm that you enter a client matter code (CMC) or forced authorization code (FAC) after dialing a number. Note that your phone might have time-of-day restrictions that prevent you from using some features during certain hours.
Why is the softkey I want to use not appearing on my Cisco Telephone?
If the softkey you're looking for isn't showing up on your Cisco Telephone, try pressing 'more' to reveal additional softkeys. You might also need to change the line state, such as going off-hook or having a connected call. It's also possible that your phone is not configured to support the feature associated with that softkey.
What to do if Settings is unavailable in the Application menu of my Cisco Telephone?
If the Settings option is unavailable in the Application menu of your Cisco Telephone, your system administrator might have disabled Settings on your phone.
What to do if I cannot hear a dial tone on my Cisco 7931G?
If you cannot hear a dial tone or complete a call on your Cisco IP Phone, ensure that you log into the Extension Mobility service. Also, make sure you enter a client matter code (CMC) or forced authorization code (FAC) after dialing a number. Note that your phone might have time-of-day restrictions that prevent you from using some features during certain hours.
Why doesn't the softkey I want appear on my Cisco 7931G?
If the softkey you want to use does not appear on your Cisco IP Phone, press the 'more' button to reveal additional softkeys. You may also need to change the line state, such as going off-hook or having a connected call. It is also possible that your phone is not configured to support the feature associated with that softkey.
Why is Settings unavailable in the Application menu on my Cisco IP Phone?
Settings might be unavailable in the Application menu of your Cisco IP Phone because your system administrator might have disabled Settings on your phone.
General| Mounting | Desk/Wall |
|---|---|
| Handset type | Wired handset |
| Product type | IP Phone |
| Product color | Black |
| Wall mountable | Yes |
| Electromagnetic compatibility | FCC Part 15 (CFR 47) Class B, ICES-003 Class B, EN55022 Class B, CISPR22 Class B, AS/NZS CISPR 22 Class B, CISPR 24, VCCI Class B, EN55024, EN 50082-1, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1 |
| Wi-Fi | No |
| Networking standards | IEEE 802.1Q, IEEE 802.1af, IEEE 802.1p |
| Ethernet LAN interface type | Fast Ethernet |
| Supported network protocols | DHCP, TFTP, CDP |
| Lines quantity | 24 lines |
| Phonebook capacity | - entries |
| Number of VoIP accounts | - |
| Voice codecs | G.711a, G.729A, G.729B, G.729ab |
| Volume control | Digital |
| Display resolution | 192 x 64 pixels |
| Display number of lines | 3 lines |
| Display number of colors | Monochrome |
| Storage temperature (T-T) | -10 - 60 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 95 % |
| Safety | (UL) 60950, (CSA) C22.2 No. 60950, EN 60950, IEC 60950, AS/NZS60950, TS 001 |
| Number of handles included | 1 pc(s) |
Weight and Dimensions| Depth | 229 mm |
|---|---|
| Width | 203 mm |
| Height | 178 mm |
| Weight | 1360 g |
